What are the responsibilities and job description for the Case Manager - Behavioral Health position at Confidential?
Behavioral Health Case Manager
We are seeking a compassionate and client-oriented Behavioral Health Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court-Ordered Treatment In this role, you will play a vital role in supporting individuals experiencing mental health and / or substance use challenges. You will conduct comprehensive assessments, develop individualized care plans, coordinate access to resources, and advocate for your client’s well-being. Your work will directly contribute to improving the lives of our clients and their families.
Responsibilities :
- Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals.
- Completes assessments, crisis plans, and individualized service plans.
- Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with members, their families, behavioral health providers, medical and dental providers, community resources, and others to ensure that all services prescribed in the individualized service plan are implemented.
- Conducts outreach and follow-up of services, including, but not limited to, crisis interaction, missed appointments, and hospital discharges, to ensure adequate resources are available and in place.
- Performs all case management functions associated with the caseload, including completing the assessment and service planning processes and identifying the need for further or specialty evaluations.
- Pursues best practice outcomes for people with mental illness, including continuing education, employment, independent housing, and community tenure.
