What are the responsibilities and job description for the Director of Operations position at Confidential?
Job Overview:
We are seeking an exceptional Director of Operations. As D.O., you will be responsible for overseeing the daily operations of our unique restaurant, ensuring excellent customer service, and maintaining high standards of food quality and safety. This opportunity has substantial rewards for a consistently superior performer.
Responsibilities:
- Manage all aspects of the restaurant, including staff supervision, scheduling, and training
- Ensure efficient and smooth operations by coordinating with kitchen staff, servers, and other team members
- Monitor inventory levels and implement effective inventory control procedures
- Oversee food production to ensure consistency and adherence to quality standards
- Maintain a clean and organized restaurant environment, following all food safety regulations
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Implement strategies to maximize revenue and minimize costs
- Develop and maintain positive relationships with customers, vendors, and suppliers
- Stay updated on industry trends and implement best practices to enhance the dining experience
Qualifications:
- Previous experience in senior restaurant management or a related role
- Strong leadership skills with the ability to motivate and inspire a team
- Knowledge of POS systems for order processing and sales tracking
- Culinary background or understanding of food preparation techniques is preferred
- Excellent organizational and time management skills
- Proficient in inventory control procedures
- Knowledge of food safety regulations and practices
- Ability to handle high-pressure situations in a fast-paced environment
- Strong communication skills with the ability to effectively interact with customers and staff members
If you are passionate about the food industry, have strong leadership abilities, and are committed to delivering exceptional customer service, we would love to hear from you.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- Health insurance
Schedule:
- 10 hour shift
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Preferred)
Ability to Commute:
- Portland, ME (Required)
Ability to Relocate:
- Portland, ME: Relocate before starting work (Required)
Work Location: In person
Salary : $80,000 - $100,000
