What are the responsibilities and job description for the Front Desk Receptionist/Assistant position at Confidential?
About us
This Massage Therapy business is a small business in Saratoga Springs, NY. We are professional, customer-centric, engaging and our goal is to find a receptionist that will greet our clients with a smile and a positive attitude..
Hours are Monday and Wednesday 9:30 am-5:30 pm
Our work environment includes:
- Modern office setting
The job description for a massage therapy receptionist:
Greeting Clients: The receptionist will be responsible for welcoming clients as they arrive for their massage appointments. They must be friendly and approachable, creating a welcoming and relaxing environment for the clients.
Scheduling Appointments: Receptionists will handle scheduling and booking appointments for clients, ensuring that the massage therapist's schedule is filled efficiently.
Answering Calls and Emails: The receptionist will answer calls and emails from clients, providing information about the services offered and answering any questions they may have.
Collecting Payments: The receptionist will be responsible for collecting payments from clients for massage services, ensuring that the payment is accurate and that the payment system is properly functioning.
Keeping Records: The receptionist will be responsible for keeping accurate records of client appointments, payment information, and any other relevant information regarding the massage therapist's business.
Maintaining a Clean and Tidy Reception Area: The receptionist will be responsible for maintaining a clean and tidy reception area, ensuring that it is a welcoming environment for clients.
Marketing and Promotions: The receptionist will help to promote the business by encouraging clients to leave reviews.
Collaborating with the Massage Therapist: The receptionist will work closely with the massage therapist to ensure that the business runs smoothly, scheduling appointments efficiently, and handling any administrative tasks that arise.
Overall, a massage therapy receptionist plays a vital role in creating a positive and welcoming environment for clients and ensuring the smooth running of the massage therapist's business.
Job Type: Part-time
Pay: $15.50 per hour
Expected hours: 15 per week
Benefits:
- Employee discount
Schedule:
- Day shift
Experience:
- Customer service: 2 years (Preferred)
Language:
- English (Required)
Work Location: In person
Salary : $16
