What are the responsibilities and job description for the Hotel General Manager position at Confidential?
Overview
We are seeking a highly skilled and experienced Hotel Manager to join our team at the Holiday Inn Express Kingdom City. As the Hotel General Manager, you will be responsible for overseeing the daily operations of the hotel, ensuring that our guests have an exceptional experience, and maintaining a high level of customer satisfaction. The ideal candidate will have a strong background in hospitality management, with a passion for delivering outstanding service.
Responsibilities
- Manage the front desk, concierge, and other hotel departments to ensure seamless guest experiences.
- Supervise and train staff to meet the hotel's high standards of service and quality.
- Conduct regular audits of the hotel's financial and operational performance, including budgeting and cost control.
- Develop and implement strategies to increase hotel occupancy and revenue.
- Maintain a high level of guest satisfaction through proactive issue resolution and exceptional communication.
- Oversee the hotel's phone system, ensuring that guests and staff have access to efficient communication channels.
- Collaborate with other hotel departments to ensure effective communication and coordination.
- Conduct night audits to ensure that the hotel's security and accounting procedures are in compliance with company policies and local regulations.
- Maintain a clean and organized hotel environment, ensuring that all facilities and amenities are properly maintained.
Requirements
- Proven experience as a Hotel Manager or in a senior hospitality management role.
- Strong knowledge of hospitality operations, including guest services, housekeeping, and food and beverage management.
- Excellent phone etiquette and communication skills.
- Experience with budgeting and financial management.
- High school diploma or equivalent required; bachelor's degree in hospitality management or a related field preferred.
- Valid driver's license.
Job Type: Full-time
Pay: From $78,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Ability to Commute:
- Kingdom City, MO 65262 (Required)
Ability to Relocate:
- Kingdom City, MO 65262: Relocate before starting work (Required)
Work Location: In person
Salary : $78,000
