IT Director

About us: OSMC is the premier independent orthopaedic practice in Manhattan, KS and the team orthopaedic doctor for K-State athletics. We are dedicated to providing the highest level of compassionate and quality care to our community. Our mission is to serve the people in Manhattan and the surrounding area with excellence, innovation, and integrity. We are committed to fostering a culture that promotes productivity, loyalty, and a sense of purpose among all members. We are seeking a highly skilled and motivated IT Director to join our team. As the sole IT professional, you will be responsible for managing all aspects of our IT infrastructure and ensuring the smooth operation of our technology systems.

Key Responsibilities:

• IT Infrastructure Management: Oversee and maintain the practice's IT infrastructure, including servers, networks, and hardware.
• Technical Support: Provide technical support to staff, troubleshoot and resolve hardware and software issues, and ensure minimal downtime.
• System Administration: Manage user accounts, permissions, and access controls. Ensure data security and compliance with relevant regulations.
• Network Management: Monitor and maintain network performance, including wired and wireless networks. Implement network security measures.
• Software Management: Install, update, and manage software applications used by the practice. Ensure compatibility and functionality of all software.
• Data Backup and Recovery: Implement and manage data backup solutions. Ensure data integrity and perform regular data recovery tests.
• Vendor Management: Coordinate with external vendors for IT-related services and support. Manage contracts and service agreements.
• IT Strategy and Planning: Develop and implement IT policies and procedures. Plan for future IT needs and recommend upgrades and improvements.
• Training and Documentation: Provide training to staff on IT systems and best practices. Maintain documentation of IT systems and procedures.

Qualifications:

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 3 years of experience in IT support or system administration, preferably in a healthcare setting.

Skills:

• Strong knowledge of network, server management, and Microsoft 365 suite
• Proficiency in SonicWall Firewalls and troubleshooting hardware and software issues.
• Experience with data backup and recovery solutions.
• Familiarity with healthcare IT systems and compliance requirements.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.

Our Values:

• Compassion: Treat all people with respect and dignity, providing a thoughtful and caring experience for patients and employees.
• Integrity: Do the right thing, even without reward. Provide transparency, openness, and accountability.
• Teamwork: Foster trust, honesty, communication, and mutual support to serve patients, the community, and employees with excellence.
• Innovation: Educate and share new ideas, procedures, and industry standards to provide the best treatment and experience.
• Respect: Embrace diverse backgrounds, experiences, and perspectives, encouraging open dialogue.
• Service: Raise the quality of care by understanding the importance of every job and its impact on the patient experience.
• Commitment: Dedicate ourselves to the community, employees, patients, and partnerships with educational and community organizations.
• Excellence: Exceed expectations in patient care, customer service, and professional development1.

Leadership Definitions:

• Coach: Support team members to succeed in their roles.
• Networker: Connect with team members and other leaders.
• Communicator: Effectively communicate with team members and other leaders.
• Delegator: Determine team members’ unique strengths and delegate responsibilities accordingly.
• Strategist: Set goals and develop processes to achieve them.
• Role Model: Model expected behavior, including adherence to policies and interactions with patients and co-workers.
• Motivator: Mentor and encourage the team.
• Adaptor: Be flexible and set the tone for the team to adapt as needed.
• Trainer: Ensure team members feel confident in getting their questions answered.
• Innovator: Think of ways to bring value to the office and encourage growth and skill improvement.
• Representative: Be the voice of the team and organization

Schedule: Full time - 40 hours/week or greater

Weekly Work Schedule: 8a to 5p Monday-Thursday, 7a to 1p Friday

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person