What are the responsibilities and job description for the Leasing Consultant position at Confidential?
Overview
We are seeking a motivated and detail-oriented Leasing Consultant to join our dynamic team. In this role, you will be the first point of contact for prospective residents, showcasing our properties and providing exceptional customer service. You will play a crucial role in the leasing process, ensuring that all inquiries are handled efficiently while adhering to Fair Housing regulations. Your ability to negotiate contracts and upsell property features will contribute significantly to our community's success.
Key Responsibilities:
In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, and lease renewals. You will also provide outstanding service to customers, residents, and clients, while always maintaining budgeted occupancy at the highest attainable rents.
- Interact with prospective and current residents to achieve maximum occupancy.
- Generate and manage traffic and property tours. Lease apartments, qualify prospects, follow up on prospect leads, prepare lease documentation, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
- Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
- Review, prioritize, and distribute resident service requests. May assist with the planning and facilitation of property events.
- May assist on-site management with ensuring that all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional, or corporate initiatives.
- Maintain relationships with area businesses, employers, and real estate brokers to generate new business, while remaining current with local events and hiring trends that may have an impact on the property.
- Remain up to date with federal, state, and other regulatory requirements and programs.
Requirements
- High school diploma or GED equivalent.
- Experience in Property management, sales, or retail.
- Strong written and verbal communication skills.
- Excellent customer service skills.
- Ability to multi-task and work in a fast-paced environment.
- Superb attention to detail.
- Willing to travel 2-4 days per week to various property locations.
- Proficient Google Office Suite.
Preferred Qualifications
- Associate's degree in business-related field.
- Experience with Appfolio management software.
- NALP certification.
This role offers a unique opportunity to contribute to the success and growth of our property portfolio while ensuring the highest level of service and satisfaction for our residents.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Kokomo, IN 46902 (Preferred)
Ability to Relocate:
- Kokomo, IN 46902: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $19
