What are the responsibilities and job description for the Operations Director position at Confidential?
Operations Director specializes in empowering healthcare providers by streamlining essential administrative services to enhance patient care. Our suite of services, including billing, staffing, credentialing, and EMR enhancements, allows medical practices to operate more efficiently and profitably.
Position Summary:
The Project Manager will oversee the implementation and coordination of consulting services while driving business development initiatives. This hybrid role requires a strategic thinker capable of managing complex projects and identifying opportunities to grow client relationships and expand service offerings.
Key Responsibilities:
Project Management:
- Service Integration: Coordinate the seamless implementation of services such as billing, credentialing, staffing, and EMR enhancements for client practices.
- Stakeholder Management: Serve as the main point of contact for clients, internal teams, and third-party vendors to ensure project success.
- Timeline & Budget Oversight: Manage multiple projects simultaneously, ensuring on-time delivery and adherence to budget.
- Quality Assurance: Monitor and evaluate the performance of implemented services, driving improvements where needed.
- Problem Solving: Resolve implementation challenges with innovative, client-focused solutions.
Business Development:
- Client Relationship Management: Cultivate strong relationships with existing clients to identify needs and expand service offerings.
- Market Analysis: Research and identify opportunities for business growth within the healthcare consulting space.
- Proposal Development: Develop and present tailored service proposals to prospective and current clients.
- Collaboration: Work closely with marketing and sales teams to align project delivery with business development goals.
- Strategic Partnerships: Identify and establish partnerships with complementary service providers to enhance offerings.
Qualifications:
- Education: Bachelor’s degree in Healthcare Administration, Business, Project Management, or a related field.
- Experience: 3–5 years of Operations Director experience, ideally in healthcare or service-oriented industries. Proven track record in business development or sales is highly desirable.
- Technical Proficiency: Familiarity with Electronic Medical Records (EMR) systems and healthcare operations is essential.
- Skills:
- Strong leadership and communication abilities.
- Exceptional problem-solving and critical-thinking skills.
- Ability to manage multiple priorities in a dynamic environment.
- Detail-oriented with excellent organizational capabilities.
- Certifications: Project Management Professional (PMP) certification is a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative work environment focused on innovation and client satisfaction.
Salary:
- $90,000 commentated on experience
Application Process:
Interested candidates should submit their resume and a cover letter outlining their Operations and business development experience when applying.
Job Type: Full-time
Pay: From $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- West Palm Beach, FL 33406: Relocate before starting work (Required)
Work Location: In person
Salary : $90,000
