What are the responsibilities and job description for the Operations Supervisor position at Confidential?
POSITION SUMMARY:
This position is based out of a distribution center located in Whitestown, IN. The Operations Supervisor is responsible for monitoring staff to ensure all distribution duties are completed. Supervise the assigned specific operational area(s) within the warehouse to maximize productivity, employee morale, and ensure that all department service levels are achieved. The Operations Supervisor will support the development of a positive, collaborative work environment by encouraging open communication, recognizing employee contributions, and helping implement initiatives that promote employee retention and satisfaction.
JOB RESPONSIBILITIES:
- Monitor employee and department performance and provide an action plan to maximize productivity while utilizing Labor Management System.
- Adequately plan and schedule personnel, equipment, and supplies to maximize efficient flow of materials within the warehouse.
- Assist management in developing, implementing, and managing financial and operational plans on a daily, weekly, and annual basis.
- Hire, motivate, and train new and current employees.
- Provide staff the proper materials, information, and guidance to achieve the daily goals of the department.
- Ensure the timely, accurate, and damage-free handling of materials and merchandise.
- Provide safe work environment and make sure employees are handling merchandise and equipment in a safe manner to prevent injuries.
- Ensure that all daily, weekly, monthly and bi-yearly cleaning and housekeeping initiatives are successfully achieved.
- Additional duties as assigned.
SUPERVISORY RESPONSIBILITIES:
- Responsible for supervising a team of employees.
PHYSICAL ASPECTS/WORK ENVIRONMENT:
- Regularly required to stand; walk; sit; use hands or fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
- Regularly/Occasionally lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals
- The noise level in the work environment is usually low/moderate
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
QUALIFICATIONS:
- Minimum high school diploma required OR Associates Degree in Logistics or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.
- Bachelor’s Degree in Logistics or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job preferred
- 0-3 years progressive Operations experience with a degree or 3-5 years’ experience without a degree required
- Prior managerial/supervisory experience preferred
- Lean SixSigma Green Belt preferred
- Proficiency in personal computer, radio frequency, WMS and/or other similar technologies
- Ability to operate machinery within the facility, including a forklift, as required
- Ability to interpret data and make informed decisions based upon the information received
- Interpersonal skills required to deal effectively and efficiently with employees and management
- Ability to react quickly and effectively to changes in the schedule
- High degree of proficiency MS Office Suite, Outlook & Internet applications
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
- Solid understanding and application of mathematical concepts
- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
- Ability to work with and influence peers and senior management
- Self-motivated with critical attention to detail, deadlines and reporting
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Ability to read, write, and comprehend simple instructions, short correspondence, and memos
- Possess a mechanical aptitude; ability to use a large variety of hand tools and basic knowledge of power tools and forklifts
- Ability to work overtime as necessary