Property Manager

NOTE: This position is part of an upcoming transition as we bring management in-house for this Self Storage Facility. For confidentiality reasons, we are unable to disclose specific details about the company and the property at this time. More information will be shared with qualified candidates during the interview process. We appreciate your understanding.

Facility Management:

• Maintain the cleanliness and appearance of the property, including regular inspections, ensuring all areas are free of debris, and landscaping is well-kept.
• Oversee the maintenance and repair of the facility, including HVAC systems, security systems, and other infrastructure, coordinating with contractors and vendors as necessary to address any issues promptly.
• Ensure that all safety and security protocols are strictly followed, regularly testing and monitoring alarm systems, cameras, and access controls.

Tenant Relations:

• Provide exceptional customer service, promptly responding to tenant inquiries, concerns, and requests, ensuring a positive experience for all renters.
• Manage the leasing process, including showing units to prospective tenants, processing rental applications, and executing lease agreements.
• Regularly communicate with tenants regarding policies, procedures, and any updates or changes to their rental agreements.

Financial Management:

• Collect and process rent payments in a timely manner, ensuring all funds are deposited and recorded accurately.
• Prepare and manage the facility’s budget, including tracking income and expenses, paying bills, and ensuring all financial obligations are met on time.
• Oversee accounts receivable and payable, working closely with the accounting team to maintain accurate financial records.

Employee and Contractor Oversight:

• Supervise and train on-site staff, ensuring all team members are well-equipped to perform their duties efficiently and effectively.
• Schedule and oversee contractors for any required maintenance, repairs, or improvements, ensuring work is completed to the highest standard.
• Conduct regular performance reviews and provide ongoing feedback and support to staff members.

Marketing and Occupancy:

• Implement and manage marketing strategies to attract new tenants and maintain high occupancy rates, including online listings, local advertising, and community outreach.
• Monitor market trends and adjust pricing or promotional offers to remain competitive within the local storage market.
• Develop and maintain relationships with local businesses, real estate agents, and community organizations to drive referrals and enhance the facility’s visibility.
• Create and manage social media and digital campaigns to boost online presence and engage potential tenants.
• Coordinate community events or promotional activities to raise awareness of the facility and its services.

U-Haul Management:

• Manage U-Haul truck rentals, including maintaining inventory, inspecting vehicles, and ensuring compliance with U-Haul policies.
• Provide outstanding customer service to U-Haul customers, assisting with reservations, vehicle pick-ups, and drop-offs.
• Track and report U-Haul rental metrics, ensuring alignment with performance targets.
• Maintain U-Haul equipment and signage to ensure a professional presentation and compliance with branding standards.

Operational Excellence:

• Develop and enforce operational policies and procedures to ensure consistency, efficiency, and compliance with company standards.
• Conduct regular audits of the property and its operations to identify areas for improvement and implement corrective actions as needed.
• Stay up-to-date with industry best practices and local regulations, ensuring the facility remains compliant and operates at peak efficiency.

Problem Resolution:

• Address any issues or emergencies that arise, including after-hours situations, ensuring a swift and effective resolution.
• Handle tenant disputes or concerns with professionalism and fairness, maintaining a positive relationship with all tenants.
• Proactively identify potential problems and implement preventative measures to avoid disruptions to operations.

Qualifications:

• Proven experience as a Property Manager or in a similar managerial role, preferably within the self-storage or real estate industry.
• Experience with marketing campaigns, social media management, and outreach strategies.
• Familiarity with U-Haul operations or vehicle rental services is highly preferred.
• Strong leadership and interpersonal skills, with the ability to effectively manage a team and build positive relationships with tenants.
• Excellent organizational and multitasking abilities, capable of managing multiple priorities in a fast-paced environment.
• Proficiency in property management software and Microsoft Office Suite.
• Strong financial acumen, with experience in budgeting, financial reporting, and managing accounts receivable/payable.
• High level of integrity and professionalism, with a commitment to maintaining the highest standards of customer service.
• Knowledge of local laws and regulations related to property management is a plus.
• Spanish proficiency is a plus.

Job Types: Full-time, Contract

Pay: From $19.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Experience:

• Property management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Galveston, TX 77554 (Preferred)

Ability to Relocate:

• Galveston, TX 77554: Relocate before starting work (Required)

Work Location: In person

Salary : $19