Quality Manager

Responsibilities:

Key responsibilities for this role include:

• Responsible for leadership and overall quality program to meet customer needs.
• Provides overall management and strategic direction of the quality assurance team
• Develops, promotes, implements, and directs the management and full integration of a QMS.
• Serves as a quality assurance resource for problem identification, resolution, and continuous improvement
• Supports concurrent engineering efforts by participating in design development projects representing quality assurance and the customer.
• Translates quality requirements into a quality program by designing and implementing procedures for process control, process improvement, testing and inspection.
• Establishes and implements consistent metrics (process capability, control charts, measurement quality) for monitoring system effectiveness to enable managers to make sound quality decisions that will be practiced across product lines.
• Performs root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements.
• Establishes a consistent method for collection and analysis systems of statistical data to predict trends that will affect improvement of product quality.
• Analyzes customers’ product specifications to establish efficient, cost-effective requirements for ease of manufacture and reproducibility.
• Monitors vendor quality performance and works with Supply Chain management to drive vendor quality improvements through leveraging supplier quality engineering.
• Reviews customer purchase orders, contracts and change requests and ensures that the necessary criteria and provisions are included in quality and process plans.
• Interacts with customers to identify opportunities to improve quality and establishes feedback with manufacturing and development personnel.
• Reports quality issues, trends and losses to Operations Director and other senior management.
• Participates in internal and external quality audits.
• Drives Quality Incident free culture, supplier quality and metrology, excursion reduction, change control and management processes.
• Interfaces with suppliers and customer quality representatives concerning problems with quality control and assure that effective corrective actions are implemented.
• All other reasonable duties as assigned.

REQUIREMENTS

• Bachelor’s degree in Chemical Engineering, Chemistry or related scientific discipline, Masters’ degree in Chemical Engineering preferred.
• Minimum 10 years’ experience and demonstrated competence in QA system implementation and management.
• Minimum 5 years’ experience in the chemical manufacturing or semiconductor supplier industry dealing directly with semiconductor companies is preferred.
• Minimum of 5 years’ recent experience in hands on manufacturing experience.
• Demonstrated ability to effectively supervise and direct QA department personnel and to plan and direct medium to large scale projects. Must have a minimum of 5 years’ progressive management experience with a proven track record.
• Demonstrated competence in related manufacturing protocols and QA procedures.
• Strong knowledge of statistical process control systems.
• Strong business acumen and interaction with sales and marketing to exceed customer expectations with proven track record of business performance improvement.
• Ability to learn quickly and lead others by example.
• Sense of urgency and ability to meet deadlines.
• Discipline to develop and consistently manage their organization by objectives.
• Oral and written communication skills must be at a level appropriate for effective in-house communications and customer contact.
• Results oriented; analytical ability and strong problem-solving skills required.
• Six Sigma Black Belt certification preferred.
• Broad knowledge of theory and principles of statistics and statistical process control.
• Diverse knowledge of change control, inspection methods, techniques, and documentation.
• Excellent communication skills (written and verbal).
• Strong computer skills including quality control applications and JMP software.
• Thorough understanding of general safety requirements.

Available to travel as needed up to 10% of time.