What are the responsibilities and job description for the Receptionist position at Confidential?
Responsibilities:
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update information as needed
- Assist with medical administrative support tasks such as filing, faxing, and scanning documents
- Provide exceptional patient service by addressing inquiries and resolving issues promptly
- Ensure the front desk area is clean, organized, and well-maintained
Requirements:
- Previous experience as a receptionist in a medical or dental office is preferred
- Familiarity with phone systems and electronic medical record systems is a plus
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to remain calm and professional in stressful situations
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry and record keeping
- Knowledge of medical office procedures and terminology is beneficial
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 24 per week
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Bakersfield, CA 93312: Relocate before starting work (Required)
Work Location: In person
Salary : $17
