What are the responsibilities and job description for the Terminal Manager position at Confidential?
The Terminal Manager manages customer service, safety, dispatch and warehousing/dock operations for a terminal facility responsible for city operations. Responsibilities include routing and loading; dock operations; and inventory control in an LTL environment. This includes management of the terminal; driver, dock and operations personnel; safety and compliance. The Terminal Manager is responsible for planning, organizing, managing and directing office operations. Extensive reviewing of terminal operational and policy procedures. This position oversees and is directly involved in all phases of the terminal operation.
Responsibilities Include but not limited to:
- Supervise, lead and direct the terminal operations loading and unloading of freight, customer service functions, facilities management and all other aspects of managing a service center.
- Review, monitor and control all operations for the terminal. Implement effective operations strategy to react appropriately to changes in revenue or expense such as to maximize company profits.
- Create driver route assignments and dispatch drivers in a manner that optimizes assets both equipment and driver.
- Interface with Linehaul Operations to ensure timely arrivals and departures.
- Assist linehaul operations with day-to-day optimization at the service center level.
- Ensure that trailers are loaded and unloaded to meet service requirements.
- Manage, direct and train dockworkers in warehouse operations. Load and unload freight. Move products with a lift truck and by hand
- Create and assign work schedules. Maintain proper staffing to support operations based on freight volumes. Adjust work schedules and staffing levels as needed to optimize profits while meeting service requirements.
- Ensure equipment is properly maintained. Ensure preventive maintenance on Company equipment is done on schedule. Coordinate repair and replacement of equipment as needed.
- Ensure terminal is properly maintained. Identify and negotiate vendor agreements for the terminal. Identify and coordinate needed repairs.
- Analyze structure, methods and performance of service center operations to ensure compliance with standard operating procedures.
- Participate in conference calls and facilitate training and onboarding procedures.
- Other duties as assigned.
Additionally....
- Frequently lift objects weighing up to 50 pounds and occasionally up to 70 pounds; pull up to 100 pounds and push up to 50 pounds
- Occasionally climb stairs, frequently stoop, kneel or crouch
- Use hands and arms to reach for, grasp and manipulate object
- Have manual dexterity to operate a computer and other office machines
- Be exposed to extreme cold and/or hot working conditions
- Have average exposure to fumes working around tractor trailers, lift trucks, yard tractors present in the distribution environment.
- Have correctable vision and hearing.
- Travel occasionally.
Requirements:
- Three- Four-year degree in Transportation Management or other relevant education in a facility of similar scope; or at least 5 years of relevant supervisory experience.
- Must have strong interpersonal skills and the ability to lead, manage, coach and develop subordinates.
- Effective written and verbal communication skills.
- Understanding of transportation and LTL Operations required, floor covering industries experience is preferred.
- AS400 experience preferred.
- Forklift certification preferred.
- Candidates must have proven leadership experience.
- Must have the ability to lead in a fast-paced environment.
- Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, and company policies and procedures, preferred.
- Strong Organizational / Communication/ and Logistical skills with solid problem-solving abilities.
- Knowledge of all aspects of ensuring quality freight handling techniques preferred.
- Computer skills and be proficient with Microsoft Office products.
- Knowledge of the Baltimore and surrounding areas
- Previous terminal management experience in the LTL industry is STRONGLY preferred.
Job Type: Full-time
Pay: $83,290.00 - $104,112.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $83,290 - $104,112
