What are the responsibilities and job description for the Vice President of Customer Solutions and Shared Services position at Confidential?
Vice President of Customer Solutions and Shared Services
About the Company
Join a rapidly growing provider of global employment solutions making a significant impact in the management consulting industry.
Company Overview
Founded : 2014
Type : Privately Held
Employees : 501-1000
Specialties
- Employer of Record (EOR)
- International PEO
- Global Immigration
- Agent of Record (AOR)
- Independent Contractor Compliance
- International Employment
- Global Payroll
- International HR
- Global Strategy
- Remote Work
About the Role
We are seeking an accomplished Vice President of Customer Solutions and Shared Services to lead our operational vision and strategy on a global scale. In this key leadership role, you will oversee critical areas including global benefits, immigration services, delivery centers, and training. Your mission will be to evaluate and enhance our service delivery models, ensuring seamless execution of day-to-day operations and transformational initiatives.
As a pivotal leader, you will guide a team of experts fluent in local regulations across 185 countries, dedicated to delivering exceptional service to our global customers. We are looking for a candidate with a proven track record in customer operations management, strong market dynamics insight, and a strategic operational mindset.
Key Qualifications :
Hiring Manager Title
Chief Operating Officer
Travel Requirement
Less than 10%
Functions
