What are the responsibilities and job description for the PRACTICE MANAGER III position at Confluence Health?
Job Description
Job Description
Overview
This is a mid to upper management position, with proven leadership experience, reporting directly to a Service Line Director. The Practice Manager 3, with minimal direction of the Director, is responsible for managing all functions of the assigned practice areas. This includes coordination of day-to-day operations, providing leadership, setting goals, and decision making that assures quality, performance and production standards are maintained. The Practice Manager 3 may mentor or be the supervisor for a Practice Manager 1 or 2. This position requires oversight of staff and close liaison and partnership with physician leaders. Specific area of operations may be multi-site and multi-practice, with number of direct reports generally greater than 35 and more than 10 physicians.
Position Reports To : VP Surgical Services
Responsibilities
- Develops and maintains positive relationships with employees, providers, and management staff.
- Promotes a positive image of each practice area.
- Responsible for scheduling and the management of overtime. Utilizes time-keeping systems to approve timecards.
- Communicates or implements employee recognition and engagement activities and programs.
- Supervision and coaching of front office and clinical staff.
- Responsible for performance management process.
- Lead regular staff or provider meetings.
- Solve employee work-related concerns and helping employees perform to their potential. May involve mentorship or direct supervision of Practice Manager I position.
- Work with Human Resources regarding progressive discipline of employees.
- Determine optimal staffing, with development of job descriptions, recruitment and hiring of staff or providers.
- Creates department goals, objectives and operational policies and procedures.
- Frequent management and tracking of metrics or dashboard.
- Manages the budget process and monitors monthly status.
- Required to maintain active Basic Life Support (CPR) certification.
- Other duties as assigned.
Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.
Qualifications
Required :
Desired :
