What are the responsibilities and job description for the Front Office Receptionist position at Congdon and Company?
Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming environment. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Bilingual candidates are encouraged to apply as communication with diverse clientele is essential.
Responsibilities
- Greet and assist clients as they arrive, ensuring a positive first impression.
- Answer phone calls promptly, utilizing effective phone etiquette to address inquiries and direct calls appropriately.
- Manage scheduling and appointment bookings, maintaining an organized calendar for the office.
- Perform clerical duties such as filing, data entry, and maintaining accurate records.
- Utilize phone systems effectively to handle incoming and outgoing communications.
- Proofread documents for accuracy before distribution or filing.
- Assist with billing inquiries and maintain familiarity with QuickBooks for basic financial tasks.
- Provide support to other staff members as needed, contributing to a collaborative work environment.
Experience
- Previous experience as a receptionist or in a customer service role is preferred.
- Familiarity with dental receptionist duties is a plus but not required.
- Strong organizational skills with the ability to manage time effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written; bilingual abilities are highly desirable.
- Proficiency in using office equipment and software applications related to clerical tasks.
We look forward to welcoming a dedicated Front Desk Receptionist who thrives in a dynamic setting and is committed to providing outstanding service!
Job Type: Full-time
Pay: $17.51 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Sarasota, FL 34233 (Required)
Ability to Relocate:
- Sarasota, FL 34233: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22