What are the responsibilities and job description for the Customer Service Representative position at Conjoint INC?
Job Title-Customer Service Representative.
Location-2020 Union Carbide Drive building 6000, South Charleston, WV 25303
Position-Contract
Training Hours will be: 10am – 6:30pm
Post-Training Production Schedule will be 11 am – 8pm
MINIMUM REQUIREMENTS
· Outstanding Customer Service skills.
· Excellent skills in the following areas: Communication - Interpersonal - Analytical - Problem Solving.
· Basic math skills, data entry skills, and sales aptitude
· Understanding of hardware (peripherals) with moderate-to-high level software, and hardware troubleshooting skills.
· Ability to multitask in a fast-paced environment.
PREFERENCES
Previous Customer Service experience in a high volume
2 years of Call Center experience or equivalent required
1 yr contact center and 1 yr retention experience are preferred
High school diploma or the equivalent
Summary
As a Customer Service Representative, you will be essential in delivering outstanding customer support and ensuring client satisfaction. Your core skills in communication, data entry, and phone etiquette will enable you to assist customers effectively and troubleshoot software issues. You will report to the Customer Service Manager and work within a call center environment. Your ability to handle sales inquiries and perform basic math will further enhance the customer experience. Join our team to make a significant impact by providing exceptional service in a fast-paced setting.
Job Type: Contract
Pay: $15.00 - $18.00 per hour
Shift:
- Day shift
Work Location: On the road
Salary : $15 - $18
