What are the responsibilities and job description for the Help Desk Support position at Conjoint INC?
Job title- Help desk support/Customer Service Representative
Location- South Charleston, WV 25303
Position- Contract
JOB SUMMARY
The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience. This role will combine elements of customer service and sales. Sales & Service Consultants are responsible for creating an exceptional experience at every interaction for both new and existing customers.
MINIMUM REQUIREMENTS
- Outstanding Customer Service skills.
- Excellent skills in the following areas: Communication - Interpersonal - Analytical - Problem Solving.
- Basic math skills, data entry skills, and sales aptitude
- Understanding of hardware (peripherals) with moderate-to-high level software, and hardware troubleshooting skills.
- Ability to multitask in a fast-paced environment.
PREFERENCES
- Previous Customer Service experience / Helpdesk support in a high volume
- 2 years of Call Centre experience or equivalent required
- 1 yr. contact centre and 1 yr. retention experience are preferred
- High school diploma or the equivalent
Job Type: Contract
Pay: $12.00 - $15.00 per hour
Expected hours: 40 per week
Compensation Package:
- Weekly pay
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Work Location: On the road
Salary : $12 - $15
