What are the responsibilities and job description for the Patient Registration Representative position at Connect Search, LLC?
Job Title: Patient Registration Specialist
Location: Geneva (or equivalent)
Compensation: $21/hour (based on experience)
Employment Type: Contract to Hire
Work Schedule: Monday to Friday
Benefits: Medical, dental, vision, and 401K for eligible employees
Job Summary:
We are seeking a detail-oriented Patient Registration Specialist to join our healthcare team. This role is responsible for registering patients, verifying insurance, collecting co-pays, and ensuring accurate patient records.
- Greet and check in patients, ensuring accurate demographic and insurance information.
- Verify patient insurance coverage, benefits, and eligibility.
- Collect co-pays, deductibles, and outstanding balances at the time of service.
- Register patients efficiently while ensuring compliance with HIPAA and hospital policies.
- Assist patients in completing necessary forms and address any registration-related questions.
- Update and maintain patient records in the electronic health record (EHR) system.
- Schedule appointments and coordinate with medical staff to manage patient flow.
- Provide high-quality customer service by addressing patient concerns professionally.
- Handle incoming calls related to patient registration, insurance, and scheduling.
- Work closely with billing and finance departments to resolve registration discrepancies.
Qualifications:
- High school diploma or equivalent (Associate's degree preferred).
- Experience in patient registration, medical front desk, or healthcare administration.
- Knowledge of insurance verification, co-pay collection, and billing procedures.
- Proficiency in EPIC or other EHR systems is a plus.
- Strong communication and customer service skills.
- Ability to work in a fast-paced, high-volume environment.
- Knowledge of HIPAA regulations and patient confidentiality policies.
Salary : $21