What are the responsibilities and job description for the Customer Service Representative position at Connect Staffing?
MUST HAVE AT LEAST ONE YEAR OF CUSTOMER SERVICE EXPERIENCE
Connect Staffing is looking for a dedicated Customer Service Representative for a supplier company in Northwest Houston!
Schedule: Monday - Friday 8:00am - 5:00pm
Customer Service Representative Requirements:
- Must have at least one year of customer service experience.
- Must be bilingual in English and Spanish!
- Must be able to pass a background and drug test.
- Can manage through multiple computer applications with speed and accuracy.
- Professional verbal and written skills.
- Prior experience in roles such as Technical Support Agent, Account Manager, Insurance Agent, Health Insurance Agent and Client Support Specialist is a big plus!
Customer Service Representative Benefits:
- Affordable medical and dental plans.
- Referral program.
- Potential to get hired on by company fulltime.
- Paid Holidays.
- Ability to grow within the company.
Customer Service Representative Responsibilities:
- Collaborate with other departments for troubleshooting issues and find solutions.
- Answer phone calls and emails in a timely efficient manner.
- Reset passwords for customers and assist them in navigating the web platform.
- Check on order statuses daily and provide updates to customers.
- Print out order tickets and partial shipments to warehouse for processing.
- Handle upset customers and stressful situations professionally.
We're also hiring for welder, warehouse, forklift, cherry picker, and general labor jobs in the greater Houston area
#CONRP
