What are the responsibilities and job description for the Front Desk Receptionist position at Connected Chiropractic?
Company Overview
Connected Chiropractic is a dedicated chiropractic office committed to improving health and educating the people of Rocklin and surrounding areas. Our mission is to provide exceptional care and support to our patients, fostering a healthier community.
Summary
As a Front Desk Receptionist at Connected Chiropractic, you will be the first point of contact for our patients, playing a vital role in creating a welcoming environment. This position is essential in supporting our mission by ensuring smooth operations at the front desk and providing excellent customer service.
Responsibilities
- Greet and assist patients as they arrive at the office, ensuring a warm and welcoming atmosphere.
- Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
- Maintain organized patient records and ensure confidentiality is upheld at all times.
- Handle billing inquiries and process payments accurately.
- Coordinate with Doctors to facilitate efficient patient flow throughout the day.
- Demonstrate effective time management skills to prioritize tasks in a busy environment.
Qualifications
- Proven experience in office management or administrative roles, preferably in a healthcare setting.
- Strong customer support skills with an emphasis on patient care and satisfaction.
- Excellent time management abilities to handle multiple tasks efficiently.
- Familiarity with phone systems and scheduling software is essential.
- Proficient in Google Suite applications for daily operations.
- Bilingual proficiency is a plus but not required.
- Strong proofreading skills for accurate documentation and communication.
Ideal Candidate Traits
We are looking for a diamond in the rough- if this describes you - Let's connect!
- Extroverted people person who has keen attention to detail
- wants a flexible schedule that varies throughout the week (some all day, some mornings and some afternoons)
- loves kids and babies and isn't afraid to hold and engage with them
- has a heart to serve others
- is a tech whiz at basic office and social media apps
- works at a quick pace
- can juggle multiple tasks at once
- is innovative towards finding solutions
- natural health minded
- strong work ethic - does whatever it takes to get the job done and always willing to go the extra mile
- organized and likes to organize
- self starter, works well individually and as part of a team
- adaptable , approachable and available
- thinks on their feet
If you are passionate about healthcare and eager to make a positive impact on our patients' experiences, we invite you to apply today to join our team at Connected Chiropractic!
Qualifications
- Clerical experience
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 30 – 32 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Experience:
- Customer service: 3 years (Required)
Ability to Commute:
- Rocklin, CA 95765 (Required)
Work Location: In person
Salary : $20 - $25
