What are the responsibilities and job description for the Technical Support Specialist position at Connecticut Innovations?
Connecticut Innovations, the strategic venture capital arm of Connecticut, seeks a talented NetSuite Support Specialist to join its vibrant community of innovators. As a key member of our team, you will play a vital role in serving our portfolio of 220 companies across various industries, with strengths in life sciences, technology, and climate tech.
As a NetSuite Support Specialist at Connecticut Innovations, you will be responsible for providing exceptional technical support to our clients, ensuring their seamless experience with our customized NetSuite ERP system. Your expertise will enable us to optimize manufacturing forecasting and planning, streamline business operations, and drive growth and innovation.
The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for delivering high-quality solutions. If you are a tech-savvy professional with a proven track record in NetSuite implementation, customization, and support, we encourage you to apply for this exciting opportunity.
- Familiarity with NetSuite Advanced Manufacturing functions (PROs, BOMs, Routings) is highly desirable.
- Strong problem-solving skills, with the ability to troubleshoot and resolve complex technical issues.
- Excellent written and verbal communication skills, with the ability to articulate technical information to non-technical stakeholders.
- Ability to work collaboratively as part of a dynamic team, with a customer-centric approach.
