What are the responsibilities and job description for the Community Outreach Specialist position at Connections That Matter?
About Us
Connections That Matter, Inc. is dedicated to improving lives through compassionate and comprehensive psychiatric rehabilitation services. We empower individuals to reach their full potential by offering tailored support that addresses mental health, social, and community-based needs.
Position Summary
The Community Outreach Specialist will play a critical role in recruiting and marketing psychiatric rehabilitation services to potential clients. This position requires a motivated, community-oriented professional who can build strong connections, establish partnerships, and engage individuals needing support. The ideal candidate will possess deep knowledge of local resources, a strong ability to foster relationships, and a passion for improving mental health outcomes.
Essential Duties and Responsibilities
- Client Recruitment: Proactively identify and engage potential clients for psychiatric rehabilitation services through direct outreach, presentations, and referrals.
- Community Engagement: Develop and nurture relationships with key stakeholders, including community programs, schools, healthcare providers, and local government agencies, to generate referrals and build trust.
- Strategic Partnerships: Establish and maintain strategic partnerships with organizations that share a commitment to mental health advocacy and rehabilitation services.
- Marketing and Promotion: Represent Connections That Matter, Inc. at community events, health fairs, and outreach initiatives to promote awareness of available services.
- Resource Navigation: Utilize knowledge of community resources to connect potential clients to appropriate programs and support systems.
- Building Rapport: Engage potential clients and their families with empathy, professionalism, and cultural sensitivity to build trust and ensure a seamless connection to services.
- Data Tracking and Reporting: Maintain accurate records of outreach activities, client interactions, and referral sources to measure impact and effectiveness.
Qualifications
- Background in Social Work, Human Services, Marketing, Psychology, or a related field (preferred). Equivalent work experience will be considered.
- Minimum of 2 years of experience in outreach, recruitment, client engagement, or community-based work.
- Established connections and networks within local communities, schools, healthcare providers, and/or government entities.
- Experience working with individuals with mental health needs or underserved populations is a plus.
- Strong interpersonal, communication, and public speaking skills.
- Proficiency in Microsoft Office Suite and ability to maintain accurate data records.
- Ability to work independently, manage time effectively, and travel to outreach sites as needed.
Key Competencies
- Relationship Building: Ability to establish trust and rapport with diverse individuals and organizations.
- Communication: Excellent verbal and written communication skills for engaging clients and community stakeholders.
- Cultural Competency: Sensitivity to cultural, racial, and socioeconomic diversity in client interactions.
- Initiative: Proactive approach to developing new outreach opportunities and engaging hard-to-reach populations.
- Team Collaboration: Work effectively with internal team members to support client recruitment goals.
Job Type: Contract
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Flexible schedule
Salary : $50,000 - $60,000
