FT - Program Manager (Vancouver Outreach)

ROLE PURPOSE   The Program Manager will apply leadership and innovation by developing and enhancing our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved. Our Outreach and Community Inclusion programs help individuals access services and build community connections, while supporting them to develop life skills. We work one-on-one with service users to encourage them to identify, work toward, and achieve their goals so they can build greater independence and more active community engagement. Community-based outreach supports may include employment, housing, building healthy relationships and pursuing social/recreational opportunities.  This position will provide assistive outreach support to residents of the Connective Support Society’s programs referred by Community Living British Columbia to enable their adjustment to, and success with life in the community. STATUS Exempt. This position is open to applicants of all genders. This will be temporary position for one year or until return of incumbent.  HOURS (40 hours per week)   Monday to Friday, 0800 to 1600  This role will require you to work flexible hours based on program needs WHAT WE OFFER? Committed Living Wage Employer 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC 2023 High-Performance Culture Award from SupportingLines Competitive benefits package, including health, wellness, and pension plan Career and personal development, with the ability to grow in a diverse range of programs and departments Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management Access to On-Demand Pay to withdraw earned wages before payday Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months) REPORTING AND WORKING RELATIONSHIPS Reports and is accountable to the Senior Manager of Programs or their designate Participates as a member of Connective’s management team Liaises with government and community agencies, volunteers, and members of the general public   KEY ACCOUNTABILITIES Administration Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective. Arranges shift schedules, ensuring appropriate staff coverage Implements a system of staff and volunteer orientation, supervision, in service training and evaluation Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained Accepts responsibility for the daily and monthly financial and administrative aspects of the programs   Programs Makes sure effective, inclusive support programs are designed and maintained Supports the overall program strategic direction Liaises with other Connective’s staff, especially regarding potential referrals Facilitates person-centered planning opportunities for staff and service users Develops related program opportunities, available to the individuals in the community Ensures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed   Community Maintains effective working relationships with related community services, government/stakeholders and agencies Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities   Facilities Ensures that the physical facilities fulfill all fire, health and safety regulations Ensures that the resource(s) is maintained as a clean, pleasant and safe environment   On Call Is available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence   Other Duties Coordination and Administration of other teams and programs All Human Resource Functions – recruitment, training, development   EXPERIENCE AND SKILLS A bachelor's degree and/or professional designation, 5 years (minimum) of applicable or relevant transferable past work experience Extensive experience and expertise in the Community Living, Mental Health and Criminal Justice System Excellent verbal and written communication skill in English Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques  Knowledge and experience in the areas of group process, individual counseling and crisis management Extensive knowledge and experience in hiring, training and supervising staff Ability to motivate and organize a staff team Administrative experience and strong administrative skills   REQUIREMENTS Ability to successfully complete a Criminal Records Check Ability to successfully complete reference check Ability to provide a record of work history Current Emergency First Aid Certificate Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport client  BC Class 5 driver’s license   COMPENSATION Annual Salary will be between $57,600 to $72,000 and will be based on experience and qualifications. This role is also eligible for the organization's comprehensive benefits package.

Salary : $57,600 - $72,000