What are the responsibilities and job description for the FT - Residence Support Worker, Justice (Surrey) position at Connective?
ROLE PURPOSE
This position will provide support to residents who are transitioning from correctional institutions to the community, easing their transition and assisting in their reintegration efforts. You will work with residents according to their individual risk and needs, maintain the goals of the federal program, and ensure the orderly and safe operation of the facility.
STATUS AND CLASSIFICATION
Unionized; this position requires union membership. It is open to all genders.
HOURS
Tuesday - Saturday 1400 - 2200, 40 hour per week
REPORTING AND WORKING RELATIONSHIPS
Reports and is accountable to the Program Manager or their designate
Participates actively in house, staff, and staff/resident meetings
Participates as a member of the Connective staff team
Liaises with outside professionals from other agencies or government bodies as required
KEY ACCOUNTABILITIES
Programs
Interviews clients to prepare care plans and background information for which confidentiality is required
Under the general guidance of the Program Manager, assumes a primary or key worker role with assigned resident(s) as required
Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the resident’s objectives
Is cognizant of, and works towards the implementation of the care plan established for each resident
Meets with each resident on a routine basis to discuss progress and plan future interventions
Assists the Program Manager and/or other staff in the identification of potential problems and reports any difficulties
When assigned, participates in social, recreational, employment, educational and other programs as appropriate to assist the resident’s case/care plan
Contributes to the evaluation of the resident’s progress and makes both written and oral reports to be available to the remainder of the staff team
Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews and closing reports
Develops and maintains an in-house resource area containing current information/brochures of programs and services which are available to residents
Ensures residents are in compliance with the terms of their residency and are aware of the rules of the facility
Acts as an on-site advocate for each resident
Provides emotional support and feedback to residents and their families
As appropriate, supports residents towards integration and normal functioning within the community
Acts as a positive role model for clients, providing life skills training and behaviour management as appropriate
Provides access to medications and monitors medication use as required
As necessary, provides transportation and assists residents to attend appointments
With other residence staff plans, develops and delivers in-house programs to address the needs of the residents
Community
Works with volunteers to support and enhance the goals of the residence programs
Identifies social, economic, recreational, employment and educational services in the community that will meet the needs of the client
Maintains effective liaison with other agencies, professionals, government officials and the community in order to contribute to the success of the case/care plan of the resident
Residential
Supervises the activities of the residence, its residents and volunteers, while on shift including maintaining case notes and the logbook
Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services
Provides input into meal scheduling and preparation, including food inventory
Ensures the security of the residence
As assigned, is responsible for developing, implementing and maintaining housekeeping areas and the upkeep of the facility both inside and outside by involving the residents in this process when deemed appropriate
As assigned, is responsible for the weekly grocery shopping for the residence by involving the residents in this process
As assigned, assists with the details of the operation of the facility, including but not limited to administrative support
As assigned, organizes and oversees the preparation of meals by involving the residents in this process
As necessary, accepts responsibility of being on-call and carrying the residence pager
As required, accompanies residents to appointments and community outings, following the restrictions imposed by the courts/review panels
Other
Participates in staff and resident/staff meetings
Assists with the orientation and training of new staff and volunteer
Other duties may be assigned from time to time
WORKING CONDITIONS
Functions independently while on shift and adhere to Residence policy and Procedures
Works in a stressful environment, often dealing with clients in crisis situations
Demonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residence
Is available to work all shifts, 7 days per week including day shifts, afternoon shifts and graveyard shifts
Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident around the Lower Mainland as required by the goals of the program
Is a member of CUPE local 1936-11
EXPERIENCE AND SKILLS
Graduate with a Diploma or Certificate in relevant field with one year of related experience
Counselling experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations
Demonstrated experience in an applicable residential setting
Ability to satisfy the requirements of the residence contractor in regard to previous criminality as deemed necessary
Demonstrated a good working knowledge of the technical details important to the functioning of group residences
Awareness of Correctional Services Canada (the contractor) concerns, laws and policies related to the specific residence program
Demonstrated the ability to teach skills and work effectively with others
Knowledge of theory, principles and practices in the fields related to the particular residence
Excellent written and verbal communication skills in English.
REQUIREMENTS
Ability to successfully complete an Enhanced Security Clearance
Ability to successfully pass a reference check
Ability to successfully pass a TB screening
Current Emergency First Aid Certificate
Valid driver’s license
Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements
COMPENSATION
As Connective is a unionized environment, the starting wage is $25.95 per hour plus 10.2% in lieu of vacation pay and benefits (for casual positions). The wage will increase with every 2,000 hours worked up to a maximum of $29.76 per hour.
Salary : $26 - $30
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