Residential Lending Specialist - ON SITE

Description

Are you looking to have a positive impact on people in your community?  Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others.  We’re a company with a long and successful history where trust is important and exceptional customer service is the standard.  We are committed to our employees, our members and the communities we serve.  If you want to make a difference and be part of a growing, inclusive organization, join us in our mission.

Benefits:

• Competitive compensation.
• Medical, Dental and Vision coverage.
• Paid time off.
• 401K contributory plan with company match.
• The opportunity to become involved in community outreach.

Qualifications

The Residential Lending Specialist is responsible for managing the residential mortgage process from application through funding, ensuring compliance with company policies and regulatory requirements. This role focuses on credit underwriting, quality control, and process oversight to deliver a seamless and efficient lending experience for members. The Residential Lending Specialist will also coordinate with third-party service providers, internal and external mortgage originators, and other stakeholders to support organizational goals.
 

Essential Functions and Responsibilities:  includes the following, and other duties may be assigned.

1. Mortgage Loan Oversight:
   • Manage and monitor the residential mortgage loan process to ensure efficient and timely completion of all origination activities.
   • Review and validate loan files for accuracy, completeness, and compliance with internal and regulatory guidelines.
   • Approve rate locks and purchase advices, ensuring adherence to company policies and investor requirements.
   • Lead, track, and oversee the Community Development Loan (CDL) program, including initial underwriting to ensure program qualifications.
   • Manage and administering the FHLB Grant process, including request and reimbursement submissions.
2. Quality Assurance Audits:
   • Conduct quality assurance audits on loans originated through third-party Mortgage Originations partners, including the re-underwrite of loans accepted for portfolio and onboarded to ensure adherence to bank, investor, and regulatory guidelines.
   • Report findings, recommend remediations, and collaborate with management to implement corrective actions.
3. Regulatory Compliance:
   • Stay informed about changing lending regulations (e.g., TILA, ECOA, RESPA, FACTA) to maintain compliance and recommend process updates.
   • Serve as a liaison for compliance and audit exams related to residential mortgage processes, collaborating with the Compliance team and department manager to develop and implement remediation plans.
4. Third-Party Coordination:
   • Act as the primary point of contact for third-party mortgage originators.
   • Provide guidance and support to originators and servicing teams, ensuring smooth and accurate loan file transactions.
5. Pipeline Reporting and Records Management:
   • Maintain detailed loan file records, communication logs, and compliance documentation.
   • Prepare and distribute pipeline reports on loan volumes, performance metrics, and budget projections.
   • Identify and recommend process enhancements to improve operational efficiency and accuracy.
6. Exception Management:
   • Review and seek approvals for mortgage loan exception requests submitted through third-party originators.
   • Ensure exceptions are documented and tracked to maintain compliance and audit readiness.
7. Training and Development:
   • Collaborate with HR and training teams to develop and deliver mortgage-related training for new staff and branch personnel.
   • Create / Maintain policy and procedures for residential lending process.
8. Special Projects and Support:
   • Assist with special projects and initiatives as assigned by management.
   • Support the broader Consumer Lending team with tasks as needed.

Performance Measurements (if applicable)

• Quality of audit findings and effectiveness of remediation efforts.
• Timeliness and accuracy of loan file reviews and approvals
• Compliance with all applicable regulations and policies.
• Stakeholder satisfaction, including internal teams and third-party partners.
• Contribution to process improvements and operational efficiency.

Qualifications and Requirements:

Education:

• Bachelor’s degree in finance, business administration, or a related field (preferred).

Experience:

• Minimum of 5-7 years of mortgage underwriting experience, with in-depth knowledge of mortgage operations and the mortgage sales process.

• Thorough understanding of Fannie Mae guidelines, policies, and procedures.
• Familiarity with servicing processes and/or servicing quality control is a plus.

Technical Skills:

• Proficiency in Microsoft Word, Excel, and mortgage loan processing software.
• Intermediate to advanced knowledge of underwriting systems and automated tools.

Regulatory Knowledge:

• Strong understanding of mortgage banking laws and regulations, including TILA, ECOA, RESPA, and FACTA.

Interpersonal and Professional Skills:

• Strong analytical, problem-solving, and conflict-resolution skills.
• Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Exceptional time management and organizational skills with a focus on process efficiency.

Salary : $60,056 - $75,070