Vice President, Asset Recovery

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates for personal, home, and auto loans. From its early beginnings on through the years, Connexus has remained a strong, growing, and secure financial institution that remains committed to serving the financial needs of our member-owners across the country. Connexus offers an Amazing Benefits package: 25 days of paid time off and 7 paid holidays 16 hours of paid Volunteer Time Off 401K Retirement with up to 6% employer match Excellent Health, Dental, Vision insurance, including multiple plan options Health Savings Account with generous employer contributions Employer paid Life insurance, Short-Term and Long-Term Disability Tuition Reimbursement from $4,000 - $7,000 per calendar year Robust Learning and Development program that includes an annual professional development stipend Connexus has a Values-Based Culture: Our Values of Integrity, Respect, Transparency, Wellbeing and Synergy aren't just words on a page; our values dictate the actions of the organization and everyone within it. We demonstrate our values in every personal interaction, phone call, and email ‐ every day. Responsibilities: • Develop and implement asset recovery strategies, best practices and continuous improvements to minimize losses and maximize recoveries. • Build and maintain a high performing team who have a sense of urgency and expertise with late-stage collections and asset recovery. • Monitor and report on key metrics and trends associated with late-stage collections and asset recovery and incorporate these into team performance and incentive plans. • Ensure compliance with all relevant laws, regulations, and credit union policies. • Negotiate and collaborate with members and outside parties to minimize losses and maximize recoveries by ensuring all appropriate remedies have been explored and actions have been taken prior to repossession. • Determine the most timely and appropriate actions for repossession when dealing with unique situations including bankruptcies, deceased members, and voluntary surrenders. • Establish and manage relationships with outside parties in support of asset recovery efforts including law enforcement, legal counsel and other third parties. • Ensure that partner account repurchases are taking place, as appropriate, where recourse is involved. Position Requirements: • Bachelor’s Degree in Business, Finance, or related field is Required • Juris Doctor (JD) degree Preferred. • 10 years of Credit Union, Banking or related Financial Services experience is Required • 5 years of experience in a people leadership, manager and above positions is Required • Experience with Collections, Recoveries, Bankruptcy, Litigation, and Collateral Protection Insurance is Required • Knowledge of regulatory requirements including CFPB, FDCPA, FCRA, and WCA • Excellent understanding of repossession laws, personal property lien statutes, and reinstatement laws across the U.S. • Experience managing outside parties including law enforcement, legal counsel and other third parties in support of asset recovery activities • Demonstrated negotiation skills with a willingness to work with a sense of urgency. Connexus Credit Union's Recent Recognitions: 2022 Best Credit Union – Bankrate 2022 Best Checking Account – Forbes Advisor 2022 Best Credit Union in the U.S – Kiplinger Fourth Largest Credit Union in Wisconsin (by asset size) Equal Opportunity Employer/Disabled/Veterans/41 CFR 60–1.4, 41 CFR 60-1.35 About Connexus Credit Union Serving more than 450,000 members nationwide, Wausau, WI-based Connexus Credit Union is a member-owned, not-for-profit financial cooperative with over $5.2 billion in assets and 680 employees. We proudly give back to our members through high yields on deposit products, competitive loan rates, and minimal fees. We’ve been nationally recognized for excellence by Forbes Advisor, NerdWallet, Kiplinger, and Bankrate. Our organizational values of Integrity, Respect, Synergy, Transparency, and Wellbeing, influence all we do. Whether it’s an email from one employee to another, helping a member in a branch, or volunteering in one of the many communities we serve, we interact with dignity, kindness, and professionalism. We strive for transparent, honest dialogue and highly value the collective power of our team. Our vision is to be a nationally relevant, trusted credit union, providing exceptional experiences and fostering prosperity for those we serve. We strive to earn and maintain our members’ trust and ensure they feel supported and appreciated at every touchpoint. We also support our communities through our philanthropic program, Connexus Cares. Founded in early 2019, Connexus Cares has already donated over $10 million to charitable organizations nationwide. At Connexus, we’re dedicated to sustainable growth while delivering exceptional experiences. We do this, in part, by fostering a culture that values employees as our most important asset. Connexus requires that remote employees must reside in one of the following states to be considered for any of our remote positions: AL, FL, GA, IL, IN, IA, KY, MI, MN, MO, OH, SC, TX, WI. We’re excited to remain at the forefront of the credit union movement as we continuously demonstrate our values, embrace our digital future, and strengthen our national relevance. Please explore all Connexus has to offer at ConnexusCU.org.