What are the responsibilities and job description for the SAP OCM Training Coordinator/lead position at Connvertex Technologies Inc.?
Role : SAP OCM Training Coordinator / lead
Training Lead
Position Overview :
We are seeking an experienced training lead with over 8-10 years of experience to oversee the end-to-end training strategy and execution for SAP S / 4 HANA Implementation.
Candidate is expected to play a critical role in ensuring a smooth transition to the new system by equipping employee with knowledge and skills needed to adopt and level SAP S / 4 HANA effectively.
Industry : Manufacturing / Healthcare / IT Change Management
Key Responsibilities :
Training Strategy Development
o Design and implement a comprehensive training strategy aligned with the SAP S / 4 HANA roadmap
o Collaborate with project leaders, functional consultants and business stakeholders to identify training needs
o Capability to interpret the change impact assessment, cull out the training needs across people, technology and process
o Coordinate with trainers and content developers to ensure the training needs are covered as part of material as well as delivery
Training Governance
o Conduct workshops and sessions to ensure alignment with leadership and key stakeholder groups who would be covered as part of the training plan
Team Leadership
o Lead a team of trainers, instructional designers to delivery high quality training across the organization
o Provide guidance and mentorship to ensure consistent delivery standards
Change Support
o Collaborate with OCM team to ensure training initiatives support larger OCM effort
o Collaborate with communications team to ensure all critical timelines around training are communicated to the right set of stakeholders on time
o Work with OCM team in onboarding the Key User Group who will undergo the train-the-trainer program and eventually support with end user training
Training Logistics and Execution
o Manage training schedules, resources, and budgets to meet project deadlines
o Ensure all employees have access to training platforms and material
Effective Assessment
o Develop training effectiveness assessment metrics which should include critical success factors for training, training effectiveness survey, training KPI metrics for delivery
o Collect and incorporate feedback to continuously improve training content and delivery
Knowledge Management and Future Proofing
o Ensure knowledge management of training material and also develop strategies on how to future proof training and build a sustainable model post go-live
Qualifications
8 Years of experience in leading training programs for ERP transformations preferably SAP S / 4 HANA
Proficiency in creating training materials using tools like EnableNow, Articulate, PowerPoint, as well as Workday or other LMS platforms.
Bachelor's degree in a related field (e.g. HR, Business, IT and Education)
Expertise on instructional design, Learning principles and training delivery method
Excellent communication, facilitation and interpersonal skills
Ability to work across cross functional teams
Familiarity for OCM frameworks like Prosci, APMG
Experience leading training initiatives for ERP implementations, SAP Fiori is a plus, new technology rollouts, process changes, or compliance programs.
Strong understanding of adult learning principles, ADDIE, instructional design, and facilitation techniques.
Ability to train diverse audiences, including non-technical manufacturing employees and leadership teams.
Ability to work onsite 3 days per week
