What are the responsibilities and job description for the Front Desk Coordinator position at Conquest Research?
Job Summary:
The Front Desk Coordinator is responsible for checking patients in and out while maintaining the best customer service. Must be bilingual (English and Spanish.)
Job Location:
Winter Park, FL
Responsibilities:
- Check patients in and out utilizing our Clinical Trial Management System
- Maintaining a clean waiting room and abiding by COVID-19 protocols
- Assist with office orders
- Assist the research assistants with administrative duties as necessary
- Work as a cohesive team member
- Maintain professional and appropriate interactions with sponsors and all other study related personnel, subjects, families, and staff members agencies, participating clinical trial sites and for internal purposes
- Other duties as assigned
Required Knowledge, Skills and Abilities:
- Commitment to excellence and quality patient care
- High organizational ability with strong attention to detail
- Critical thinker and problem solver
- Intermediate computer skills needed
Qualifications:
- Must be bilingual (English and Spanish)
- Associate's degree or higher education
- One (1) year of clinical research or healthcare experience is preferred but not required
Schedule:
- Monday - Thursday: 7:30am-4:30pm
- Friday: 7:30am-11:30am
Benefits:
- Competitive compensation
- Comprehensive benefits package including: medical, dental, vision, life, and disability insurance
- Paid time off
- Holiday pay
- 401(k) with company match
Conquest Research is an Equal Opportunity Employer/Drug-Free Workplace/Smoke-Free Workplace. Visit www.conquestresearch.com to learn more.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- Can you read, write, and speak fluently in both English and Spanish?
Education:
- Associate (Preferred)
Work Location: In person
Salary : $18 - $24