What are the responsibilities and job description for the Night Auditor position at Conrad Hotels & Resorts?
Welcome to Conrad Nashville. We offer luxurious accommodations and exceptional service in the ever-evolving Nashville hospitality industry. Join our dynamic team, learn and grow in a culture of collaboration. Our priority is your well-being, which is why we offer competitive compensation packages, healthcare insurance, 401k plans, and team member discounts. Living and working in Nashville provides access to diverse cultural attractions, entertainment venues and culinary experiences. At Conrad Nashville, you can make a positive impact and be part of a world-class hospitality brand. Join us and discover all that we have to offer.
Job Summary
The Night Auditor is responsible for the audit, balance and consolidation of departmental ledger accounts, preparation of various hotel operating reports and performing the duties of Front Desk for the evening hours.
Job Duties
Guest Communications
- Greet and make all guests feel welcomed to the property
- Register guests and assign rooms
- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude
- Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions
- Respond to phone calls
- Welcome and effectively resolve guest questions, issues and complaints
Financial Transactions
Perform other duties as assigned
Physical Requirements
Benefits
EEO and ADA Statements
Conrad Nashville is an Equal Opportunity Employer. We support and encourage diversity in the workplace.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education
Skills and Experience (Essential)
Skills and Experience (Preferred)
