What are the responsibilities and job description for the Customer Service Representative - Bronx position at Consolidated Bus Transit?
Company Overview
Consolidated Bus Transit is New York City’s premier school bus company. We’ve been in the student transportation industry for over fifty years!
We are looking for new members to join our team and offer the necessary training to ensure you're well-qualified for the tasks ahead. Once comfortable enough to handle daily tasks and assignments, you will be well on your way to becoming a part of the most reliable team in the New York State school bus industry. Let’s get started!
Job description:
Ability to work in a fast-paced environment
Conflict resolution skills
Effectively and respectfully communicate with coworkers/ management
Proper phone and interpersonal etiquette
Maintain a well-organized work environment
Ability to use a desktop computer system
Familiarity with Windows, Microsoft Outlook, and Microsoft Word a plus
Qualifications
- Some proven customer support experience or experience as a client service representative
- Strong phone administration skills and active listening capabilities
- Experience with CRM systems and practices
- Customer orientation with the capacity to adapt/respond to different types of characters
- Exceptional communication and presentation skills
- Ability to multi-task, prioritize, and control time effectively
- Ability to speak fluently in English and Spanish preferred
Salary
Dependent Upon Experience
Shift(s) available
Must be flexible (overtime available*)
Compensation is $37,440 based on qualifications and experience
**Veterans are welcome to apply**
Location
2350 Hermany Avenue, Bronx NY 10473
Salary : $37,440
