What are the responsibilities and job description for the Clerical Assistant L1-2, Steam Distribution Operations position at Consolidated Edison Company of New York?
Overview
We are seeking a highly organized and detail-oriented Clerical Assistant to join our team and provide essential administrative support in our steam distribution operations. In this role, you will be responsible for managing routine office tasks, maintaining accurate records through data entry, and effectively communicating with customers to ensure seamless operations. The ideal candidate is a proactive professional with exceptional time management, attention to detail, and with strong communication skills. Your contributions will play a critical role in maintaining efficiency and organization within our team, helping to support the smooth flow of daily operations. This is an excellent opportunity for someone looking to build a rewarding career in a fast-paced, dynamic environment while gaining valuable administrative experience in a specialized industry.
Responsibilities
Core Responsibilities
- The selected candidate must have strong verbal and written communication skills, be able to communicate clearly over the telephone, and possess basic mathematical skills.
- Duties include general clerical duties, including creating and tracking reports as needed, reviewing and filing documents, as well as notifying customers of main service outages, and handling various customer inquiries.
- Additionally, the selected candidate may be responsible for monitoring term orders to ensure purchase order dates remain valid and funds do not expire.
- Follow-up with vendors to identify and resolve shipping discrepancies, including shortages and overages.
- Manage the receipt, investigation, and resolution of action line complaints regarding defective or non-compliant stock materials.
- Maintain files to ensure an accurate audit trail for assigned items.
- Review and resolve invoicing issues related to stock materials, and perform other related tasks as assigned by departmental management.
- The individual will be receiving training to perform administrative duties as needed.
- The candidate must become familiar with Maximo or other work and asset management systems.
- The selected candidate will assist in preparing and submitting New York City Department of Transportation (NYCDOT) highway permit applications and track their receipt and approval to ensure proper permits are obtained for contractor fieldwork.
- The candidate must be willing to work when needed from the contractor's yard, 16th Street service center or the Learning Center (TLC).
- The candidate must be able to work outside of the normal shift for mandatory system emergencies.
Qualifications
Required Education / Experience
Skills and Abilities
Licenses and Certifications
Physical Demands
Additional Physical Demands
