Clerical Assistant L1-2, Steam Distribution Operations - New York, NY

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Minimum Salary

25.75

Maximum Salary

25.75

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Mission Statement :

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

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We are seeking a highly organized and detail-oriented Clerical Assistant to join our team and provide essential administrative support in our steam distribution operations. In this role, you will be responsible for managing routine office tasks, maintaining accurate records through data entry, and effectively communicating with customers to ensure seamless operations. The ideal candidate is a proactive professional with exceptional time management, attention to detail, and with strong communication skills. Your contributions will play a critical role in maintaining efficiency and organization within our team, helping to support the smooth flow of daily operations. This is an excellent opportunity for someone looking to build a rewarding career in a fast-paced, dynamic environment while gaining valuable administrative experience in a specialized industry.

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Core Responsibilities

The selected candidate must have strong verbal and written communication skills, be able to communicate clearly over the telephone, and possess basic mathematical skills.

Duties include general clerical duties, including creating and tracking reports as needed, reviewing and filing documents, as well as notifying customers of main service outages, and handling various customer inquiries.

Additionally, the selected candidate may be responsible for monitoring term orders to ensure purchase order dates remain valid and funds do not expire.

Follow-up with vendors to identify and resolve shipping discrepancies, including shortages and overages.

Manage the receipt, investigation, and resolution of action line complaints regarding defective or non-compliant stock materials.

Maintain files to ensure an accurate audit trail for assigned items.

Review and resolve invoicing issues related to stock materials, and perform other related tasks as assigned by departmental management.

The individual will be receiving training to perform administrative duties as needed.

The candidate must become familiar with Maximo or other work and asset management systems.

The selected candidate will assist in preparing and submitting New York City Department of Transportation (NYCDOT) highway permit applications and track their receipt and approval to ensure proper permits are obtained for contractor fieldwork.

The candidate must be willing to work when needed from the contractor's yard, 16th Street service center or the Learning Center (TLC).

The candidate must be able to work outside of the normal shift for mandatory system emergencies.

Additional Qualifications / Responsibilities

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Required Education / Experience

High School Diploma / GED

Skills and Abilities

Strong written and verbal communication skills

Well organized, detail oriented and flexible to handle multiple assignments

Excellent organizational skills

Performs work independently with minimal supervision

Demonstrated ability to maintain confidential information

Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

Demonstrated time management and priority setting skills

Excellent collaboration and team building skills

Demonstrated problem solving skills

Licenses and Certifications

Driver's License Required

Physical Demands

Ability to push, pull, and lift up to 25 pounds

Sit or stand to answer a phone for the duration of the workday

Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

Possess manual dexterity and the ability to use hands for the duration of the workday

Ability to stoop, bend, reach, and kneel throughout the workday

Additional Physical Demands

Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

Salary : $26