Instructor, The Learning Center - GDS

Job Description

The basic objective of the position is to develop and implement training programs to promote high standards for employee performance in terms of technical proficiency, the environment, safety, productivity, customer focus and ethical behavior. This position contributes to the success of the Company by providing a motivated, well-trained workforce to meet the needs of customers and various stakeholders.The Instructor responsibilities are as follows : Instruct students in Gas Distribution Services skills courses, safe work practices, procedures and equipment associated with specific area of expertise. Develop and update training curriculum and aides, instructor guides, student guides, tests, training media, eLearning courses, etc.Supervise and conduct training of employees and contractors in the skills required to perform their jobs. Assist employees for possible career development.Evaluate trainee performance when required for promotions and qualifications.Evaluate procedures and equipment relative to training.Visit operating organizations to perform training on-site and / or to follow-up on the effectiveness of training, and to ensure alignment with new technology and procedures. Serve as an SME to the Gas Organization to support new initiatives as they arise. Identify opportunities for continuous improvement of TLC processes and programs.

Responsibilities

Core Responsibilities

• Ensure that all assigned courses have current learning objectives, course outlines, instructor guides, student manuals, training aids, tests, media and centralized document control.
• Adapt to changing training demands (e.g., be available for ad-hoc, off-hour and / or off-site training).
• Coordinate with field personnel to ensure alignment of training with operations, including participation in Training Effectiveness Committees (TECs), special projects and field visits.
• Update and maintain eTrain and Learning Management System (LMS) records. Produce and utilize reports from TLC portal.
• Develop new training programs to meet the needs of the Company and operating organizations.
• Evaluate student performance of those being trained, or tested for a position, title change, or advancement in title.
• Maintain inventory of the materials required to conduct training.
• Stay informed of operating incidents, issues, procedures, lessons learned, etc. Communicate these to the training staff and students, where applicable.
• Provide technical expertise to operating organizations and other parties regarding equipment, materials, safety and operating procedures.
• Support line organizations in emergency and contingency situations.
• Maintain housekeeping responsibility for assigned rooms and areas and ensure compliance requirements are met, as assigned (e.g., fire extinguisher inspections, battery inspections, TLCs Hazardous Energy Control Procedure, etc.).
• Routinely assist Team Advisors / Managers / administrative staff in coordinating and scheduling activities.
• Participate in self-development activities, training certifications (train the trainer) and benchmarking with other corporations, vendors, manufacturers and utilities along with participation in industry conferences to stay abreast of training best practices, emerging technologies and new educational techniques in order to identify and implement training enhancements.
• Support the Digital Learning Transformation by developing and updating training curriculum (videos, eBooks, etc.)
• Perform other related tasks and assignments, as required.

Qualifications

Required Education / Experience

Preferred Education / Experience

Relevant Work Experience

Skills And Abilities

Licenses And Certfications

Physical Demands

Additional Physical Demands

About Us

Mission Statement :

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

About the Team

EEO Statement :

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement :

For technical issues, please contact us at careerconnect@coned.com