What are the responsibilities and job description for the Inside Sales position at Consolidated Pipe & Supply Co Inc?
Consolidated Pipe & Supply is a full line supplier, fabricator and manufacturer of pipe, valve, and fitting products and services to the natural gas, waterworks, energy and industrial sectors.
Summary:
This position will support the team by aggressively prospecting and developing accounts, generating sales quotes, and handling customer inquiries. In addition to these duties, the Inside Sales Representative will make cold and warm calls for new market initiatives while becoming technically knowledgeable about the company’s products and vendors.
Essential Functions/Duties:
- Responds to customers’ needs, consistent with quality, culture, and business practices.
- Receive telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, and distributors.
- Achieve and maintain rapport with customers and work to give them the best possible service.
- Use a computer to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensure that correct codes are used for retrieving and inputting information.
- Follow up on inquiries by checking order status on computer for delivery information. Work closely with purchasing/expeditor regarding deliveries of scheduled shipments.
- Make price quotations immediately by phone on stock items. Prepare forms, requests for quote (RFQ) on items not in stock and return quotations to customers ensuring their requirements are met.
- Quote prices, terms, delivery dates based on product knowledge/company forecasts and inventory.
- Obtain quotes from Approved Vendors (distributors and manufacturers) in order to meet customer's quality and delivery requirements
- Ensure documentation of all transactions (Customer RFQ, RFQ to vendor, customer quote, customer Purchase Order, change orders.)
- Identify and develop new and existing marketing opportunities through mailings, research, cold calling and trade show leads.
- Target sales by working with the outside representative, excess inventory reports and inactive/lower activity accounts.
About Consolidated Pipe & Supply-
Founded in Birmingham, Alabama in 1960, Consolidated Pipe & Supply has been under the same family's ownership for 60 years. This continuity and commitment to excellence offers you deep knowledge and access to only the best materials and services in the natural gas distribution and transmission, waterworks, oil & gas, energy and construction industries.
Consolidated Pipe & Supply has never lost sight of who we are: we value relationships, and not just with our customers. We treat our vendors like partners and our employees like family. With a foundation like that, we know that we—and our customers—are ready for whatever comes next.
We're always looking for talented people to join our team.
We need people like you, who represents our values:
We offer not just a CAREER, but a place to call home.
At Consolidated Pipe & Supply, we believe in our employees and their wellbeing. We offer competitive benefit plans for our employees.
Health Benefits: Consolidated Pipe & Supply offers medical, dental, vision and flexible spending coverage* for you and your family.
Insurance: Get Basic Term Life to Accidental Death, and Long-Term Disability coverage*. We also offer voluntary benefits Accident, Cancer, Critical Illness, Life and Short Term Disability insurance through Allstate. You have options that will best fit your needs.
- Date of eligibility based on your length of service.
Retirement Planning: We offer a 401(k) plan to eligible employees after their first 30 days of employment. CPS offers matching contributions.
Vacation: We strive for a balanced life with both our business and home life. As a part of our plan, we offer vacation based on your length of service.
