System Administrator/Help Desk

System Administrator/Help Desk
Utah County, UT
6month Contract to Hire
Pay Range: $50.00 - $60.00per hr. / Salary Target: $95K - $110K

Job Description:
Our client is looking for a System Administrator & Helpdesk Technician who will deliver top-notch IT support, ensure optimal system performance, and provide exceptional customer service. This position combines helpdesk expertise with system administration tasks, requiring a technically proficient individual who thrives in problem-solving and enjoys collaborating with end-users. Responsibilities include troubleshooting technical issues, maintaining IT infrastructure, and ensuring seamless daily operations throughout the organization. Success in this role hinges on strong problem-solving abilities, keen attention to detail, and the ability to communicate clearly with technical and non-technical users. This role does require person to be onsite Tuesday, Wednesday and Thursdays every week.

Required Skills:

• 3-5 years of experience in helpdesk support, IT support, and system administration.
• Proficient in using helpdesk and remote support tools.
• Strong troubleshooting expertise in Windows desktop and server environments.
• Experience with Active Directory management, O365 administration, and user account provisioning.
• Familiarity with basic networking concepts such as IP addressing, DNS, and VPNs.

BonSoft Skills:

• Preferred: BS degree in Computer Science, Information Technology, or related field.
• Familiarity with desktop and server operating systems (Windows, macOS, Linux is a plus).
• Application support experience, including troubleshooting enterprise software.
• Strong customer-service orientation and ability to communicate technical concepts to non-technical users.
• Willingness to provide after-hours support when required.
• Excellent written and verbal communication skills.

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