What are the responsibilities and job description for the IT Support Specialist / Help Desk - Hardware & Multi-Platform Support position at ConsultNet?
Position Summary
Role : IT End User Support Specialist
Company Size : 140 employees for case management company. Company has grown from 40-140 in a very short period of time and needs additional IT support.
Location : Pittsburgh, PA (4 days in-office, 1 day remote)
Type : Temp-to-hire
MUST HAVE's :
- Great Customer Service (patience with older end users)
- Able To Help With Hardware Needs / Asset Management (not looking for password reset, call center folks)
- Strong in O365
Hiring Manager is not looking for people that are trying to get into cyber security or other areas like that)
Responsibilities :
Hardware Management (60%)
Technical Support (40%)
Qualifications
Required :
Preferred :
Work Environment
Compensation and Benefits (After 3-Month Contract)
401(k) with matching.
Schedule and Location Requirements
Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.
Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.
Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.
Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at
www.consultnet.com
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
