What are the responsibilities and job description for the IT Monitoring & Automation Specialist position at ConsultUSA?
Description:
Our client has an immediate need for an IT Monitoring & Automation Specialist, who will be responsible for managing and optimizing IT infrastructure, ensuring system reliability, and providing technical support for incident management
Requirements:
- Bachelor’s degree is a plus
- 6 years of relevant experience in a similar role
- BigPanda (event correlation and automation)
- Dynatrace (performance monitoring and observability)
- Evolven (configuration management and change tracking)
- LogScale (log analysis and insights)
Nice-to-Have Skills:
- Jira (issue tracking and project management)
- Visio (creating network or system architecture diagrams)
- Ansible (automation and configuration management)
Responsibilities:
- Deconstruct logical diagrams
- Research issues that appear to be the result of inefficient code, data use, and connectivity between applications
- Manual work to support the health of the environment
- Recommend areas where advanced monitoring can be applied
- Leverage BigPanda for event correlation and incident management across multiple systems
- Manage and optimize performance monitoring with Dynatrace for full-stack observability
- Use Evolven for configuration management and change tracking across the infrastructure
- Analyze log data and provide insights using LogScale for better decision-making and troubleshooting
- Automate tasks and workflows to improve operational efficiency
- Collaborate with cross-functional teams to ensure the proper deployment and configuration of monitoring solutions
- Troubleshoot issues, identify root causes, and ensure system uptime
- Create and maintain documentation related to monitoring, automation, and incident response
Why Work for ConsultUSA:
- ConsultUSA offers competitive salaries, major medical (PPO or HDHP w/ HSA), dental, and vision insurance plans, and 401k plan with immediate eligibility for both salary and hourly employees
- ConsultUSA hosts several outings and events, holiday and summer parties, and volunteer opportunities throughout the year for employees
- We will work with you to obtain training for in-demand technologies and prepare you for industry-recognized certification exams
- ConsultUSA offers Business Analysis and Project Management training through our Project Management Institute (PMI)® award-winning sister company, PMCentersUSA
How to Apply:
To submit your application, please click the “Apply Now” button located at the top and bottom of the page.
ConsultUSA is committed to providing equal employment opportunities (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, pregnancy, ancestry, or status as a covered veteran as well as any other prohibited criteria under any applicable federal, state, and local laws applicable to ConsultUSA.
For a complete listing of all ConsultUSA jobs please visit www.consultusa.com
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