Supervisor - 709076

Minimum Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

- Ability to work well in a fast-paced environment. - Ability to perform a variety of administrative, data analytical, and quality assurance duties, including but not limited to reviewing, analyzing and reconciling data to proactively identify solutions. - Excellent written, oral, and interpersonal skills. - Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. - Highly organized, detail-oriented, with a strong internal drive to perform that can work independently as well as part of a team. - Must be flexible to respond quickly and positively to shifting demands, and able to manage multiple priorities. - Professional demeanor in adverse situations, and capable of de-escalating problematic encounters both in person and on the phone. - Experience interacting with various levels of the public and with both public and private agencies to monitor and finalize the process for multiple applicants, as well as to educate and inform all inquiring parties on the process. - Fluency in a second language is a plus.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Shortlist