What are the responsibilities and job description for the Consumer Direct Care Network | Data Warehouse Manager position at Consumer Direct Care Network?
JOB SUMMARY
The IT Data Warehouse Manager leads the Data Warehouse Team and ensures that customer issues are addressed within established SLA timeframes. This position is responsible for managing the IT Data Warehouse Team to deliver accurate, timely, and secure data, managing individual performance, and ensuring sustained quality via metrics and measurables. The IT Data Warehouse Manager monitors the IT Data Warehouse Team’s operations and manages workflows, assignments, and ticket management through closure. This position supports day-to-day operations and promotes cohesiveness in an office environment.
JOB DUTIES
- Responsible for the overall design, development, and architecture, of data warehousing and data mart systems and services for the entire enterprise
- Communicate effectively and be a focal point for the IT Data Team for communications. Develops processes for communicating work between programmers, analysts, and architects
- Liaisons with functional leaders from a strategic perspective to identify and maximize opportunities in utilizing data warehouse systems or data marts to improve organizational processes. Collaborates with stakeholders regarding the delivery of services
- Communicates with ERP personnel to ensure compatibility and integration of multi-vendor platforms
- Lead assigned initiatives, coordination, and implementation of data projects
- Demonstrate effective problem-solving and decision-making skills
- Manage enterprise data management, data warehouse, support, monitoring, and other data initiatives. Manage database infrastructure and cloud-based designs, improvements, and implementations
- Monitoring and management of data flows between Infrastructures
- Recruit, hire, train, supervise, mentor, and evaluate all Data warehouse employees.
- Other duties as assigned
QUALIFICATIONS
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.