What are the responsibilities and job description for the Inside Sales Representative position at Consumer Legal Group?
FLSA Status : Non-Exempt
Reports to : COO and / or Director of Marketing
Department : Sales
Direct Reports : 0 (at this time)
Company Overview :
Join our dynamic and mission-driven law firm located in the Financial District as we embark on our journey to assist Americans in fighting their debt and achieving financial freedom. We are a young firm, blending the professionalism of an established practice with the innovation and mission-focus of a startup.
The why :
Consumer Legal Group just celebrated its two-year anniversary! We are looking for strong additions to advocate for our clients and contribute to the continued expansion and success of our current team. Our clients rely on us to provide compassionate and effective legal support, guidance, counseling and litigation services as we assist them in navigating and resolving their current hardships. As a growing company, we are constantly looking for ways to improve our service and make an overall impact on our client's lives.
The role :
We’re seeking a self-starter who possesses strong negotiating skills, creativity and a can-do attitude. This role is one of the first touch points for prospective clients and is integral in setting the tone for the sales cycle following.
The ideal candidate has deep understanding and experience with the entire sales process- excelling at lead conversion, relationship building, and deal closing. We’re looking for someone with a successful track record of closing claim and the ability to work independently while adhering to deadlines and maintaining a high level of productivity.
Responsibilities :
- Handle inbound calls with proven experience converting inbound leads
- Represent the company’s products and services with a deep and comprehensive knowledge of how our solutions meet the needs of our clients
- Maintain professional and ethical relationships while maintaining client confidentiality
- Achieve weekly, monthly, and annual sales quotas by successfully implementing sales strategies and tactics
- Work closely with marketing, client services and other departments within the organization
- Handling client inquiries and correspondence with compassion and accuracy
- Represent the company effectively with comprehensive knowledge of our offerings
- Communicate effectively with clients, establishing and nurturing client relationships
- Collaborate effectively with others fostering a positive and cooperative work environment
- Communicate relevant information to increase team knowledge
- Coordinate with necessary parties to enhance service for our clients
- Maintain and update databases, filing systems, and document repositories, ensuring easy retrieval and accurate recordkeeping
- Ensuring our legal and regulatory requirements are constantly met
Minimum Requirements :
Qualifications that Predict Success
Compensation : Base salary range of 60,000 plus a discretionary bonus.
EEO Compliance : Consumer Legal Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.
