What are the responsibilities and job description for the Social Media Specialist position at Consumers Credit Union?
Join a Great Place To Work certified company! Consumers Credit Union (CCU) is hiring - join our team as a Social Media Specialist.
What you’ll do in this role:
This is an exciting new opportunity where you’ll plan, create and post organic social media content as well as measure and report on the impact of these efforts for one of the largest Credit Unions in Illinois!
This position starts remote, then will transition to a “hybrid” position with potential work from home days along with onsite days based at our Lake Forest corporate office in 2024.
This work includes:
- Planning, creating and posting organic (non-paid) social media content across various social media platforms (e.g. Facebook, Instagram, LinkedIn) with guidance from the VP of Marketing.
- Participating in community events, branch activities and other company events to gather and edit video and still images for use in social media, newsletters and internal communications.
- Monitoring brand mentions and sentiment across social media platforms and respond to comments, direct messages and reviews in a timely and appropriate manner.
- Tracking and analyzing social media metrics (e.g. engagement, reach, impressions, conversions) to measure the impact of our social media efforts.
- Collaborating with other teams to integrate social media efforts with overall marketing campaigns and initiatives.
- Identifying and reporting on social media trends and insights that can inform our social media strategy.
What we’re looking for:
- Bachelor’s Degree in Marketing, Social Media Marketing Business or similar
- 2 years in a social media content marketing role
- Experience in Lieu of Education: 5 years in an active social media marketing or communications role
- Well versed in using social media platforms
- Proficient in Adobe Creative Suite, photography and video
- Strong communication skills, both written and verbal
- Organized and self-motivated
At CCU you'll enjoy:
An awesome culture that appreciates hard work and delivers on fun, collaboration, respect, and innovation. Add competitive pay and a company that believes in developing our employees to their fullest potential and we're the total package!
CCU offers a comprehensive benefits package designed with you and your family in mind:
- FREE basic life, short term and long-term disability insurance. And we have a FREE employee-only fitness center!
- Multiple plan options for medical and dental, vision coverage, tax-advantaged spending accounts, employee assistance program, tuition assistance, student loan assistance and more.
- Time for rest, relaxation, volunteer activities, and personal interests with 11 company paid holidays, plus CCYou Day - a paid day off when you can focus on your wellbeing and generous paid time off - accrue up to 4 weeks of PTO in your first year!
- Retirement plans – We've got two of them to help provide for long term financial stability! A 401k with company matching, and a pension plan that is fully funded by CCU.
More about CCU
We’re Consumers Credit Union (CCU) and our mission is to empower our members to live better lives.
We’re a financial institution just like a bank, except not exactly. Banks have customers, but because we’re a not-for-profit, member-owned credit union, we have members. And because we’re not a bank, we don’t drive up profits just because shareholders demand it. Instead, we focus on driving up member happiness through low loan rates, high deposit rates and low- or no-fee products and services. We focus on things like transparency, simplicity, helpfulness, integrity, positivity and inclusion – and we always put our members first.
In fact, we serve over 200,000 members and have over $3 billion in assets. We employ nearly 500 people in the Chicago area and have 16 branch locations in Illinois. We offer access to a national shared branching network, and more than 80,000 surcharge-free ATMs worldwide. And although we’ve been around for over 90 years, we’re just getting started!
Equal Opportunity Employer
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.
We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: HR_Dept@myconsumers.org or 877-275-2228.