What are the responsibilities and job description for the Vice President of Sales – New Logos position at ContactPoint360?
What You’ll Be Doing
1. Own the Future of Sales
- Drive ContactPoint360’s growth by securing new logos in key verticals like transportation, logistics, retail, Health, Financial, Government, Telecom, Retail, and e-commerce.
- Be the architect of high-impact deals, shaping solutions that empower clients and elevate their businesses.
- Lead the sales cycle from vision to execution—cultivating leads, developing strategies, and closing multimillion-dollar partnerships.
- Become a trusted advisor to C-suite executives, understanding their biggest challenges and delivering solutions that drive results.
- Leverage your network of decision-makers and industry leaders to create a pipeline of high-value opportunities.
- Partner with internal teams to ensure seamless handoffs and exceptional client onboarding experiences.
- Push boundaries with creative approaches to selling BPO services.
- Stay ahead of market trends and emerging technologies, positioning ContactPoint360 as the clear choice for transformative customer experience solutions.
- Bring bold ideas and fresh energy to the table daily.
- Set ambitious sales targets and surpass them.
- Inspire your team and colleagues with your passion, work ethic, and commitment to excellence.
- Represent ContactPoint360 at industry events, spreading the word about our mission to redefine what’s possible in customer experience.
What Makes You a Perfect Fit
- A Proven Trailblazer:
- 10 years of BPO sales experience, with a stellar record of securing new clients and closing large, transformative deals.
- Deep knowledge of customer experience, digital transformation, and back-office services.
- A Natural Connector:
- You thrive on building relationships and have a network that opens doors to industry leaders and decision-makers.
- Exceptional communicator and negotiator who can win trust and inspire action.
- A Visionary with Grit:
- You’re forward-thinking, strategic, and obsessed with finding impactful solutions.
- Resilient and resourceful, you embrace challenges and transform them into opportunities.
- A Team Player Who Drives Results:
- Collaborative and innovative, you love working with cross-functional teams to bring bold ideas to life.
- Data-driven with a focus on measurable results, you consistently exceed expectations.
Why Join ContactPoint360?
At ContactPoint360, we believe the future is built on partnerships. Joining our team means becoming part of a culture defined by bold thinking, relentless innovation, and deep human connection.
- Be part of a high-growth, global company transforming customer experience for the world’s most innovative brands.
- Work with some of the brightest minds in the industry, supported by cutting-edge tools and resources.
- Earn a competitive compensation package with performance-driven incentives that reward excellence.
- Have a voice. Bring your ideas, and we’ll give you the platform to make them happen.
Ready to Build Something Extraordinary?
If you’re ready to create transformative partnerships and leave your mark on the future of customer experience, we want to hear from you. Submit your resume and a cover letter detailing your passion for sales and how you’ve driven impact in previous roles to our Talent Acquisition Manager: shilpa.chinnappa@contactpoint360.com.
Dream big. Innovate bigger. Welcome to ContactPoint360.
At ContactPoint360, we are relentlessly focused on delivering exceptional customer experiences. As the fastest-growing BPO on the planet, with over 5,000 teammates across 10 global locations, we combine cutting-edge technology with innovative strategies to help our clients succeed. Our approach is simple: obsess over customers, think long-term, and build a team of smart, driven professionals who thrive in a high-growth, high-impact environment. We’re not just a service provider—we’re a partner in driving real results. ContactPoint360 is where innovation, execution, and customer obsession meet.
We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.
Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.
Our Purpose:
Our goal is to create the best human experience, ensure the highest client satisfaction, and transform clients’ customers into loyal advocates for life.
Check out our YouTube video: https://youtu.be/AsPjX-5uyQQ
