Demo
Salary Resume Critique Job Openings

Customer Service Representative

Contemporary Staffing Inc
Mount Holly, NJ Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/18/2025

Job Title : Customer Service Representative

Job Overview :

We are seeking a Customer Service Representative to join our client's team in an onsite role based in Westampton, NJ. This temporary-to-hire position offers an hourly pay of $18-$19 and requires availability for a Monday-Friday work schedule from 10 : 30 AM to 7 : 00 PM. The ideal candidate will be responsible for providing outstanding customer support, handling inquiries, and coordinating shipments while maintaining strong communication with both internal and external partners.

Compensation :

  • Hourly Pay : $18-$19 per hour
  • Employment Type : Temporary-to-Hire

Work Schedule :

  • Days : Monday - Friday
  • Hours : 10 : 30 AM - 7 : 00 PM
  • Location : Onsite in Westampton, NJ

    • Key Responsibilities of the Customer Service Representative :

  • Serve as a primary point of contact for customers via phone, email, and fax to provide information, resolve inquiries, and process requests.
  • Schedule pick-ups, trace shipments, and provide estimated delivery times and rate quotes.
  • Coordinate shipments with internal departments, third-party delivery agents, brokers, and container stations.
  • Arrange delivery appointments and manage re-consignments as needed.
  • Communicate with drivers, Accounts Receivable, and customers regarding Driver Collect and C.O.D. shipments.
  • Ensure accurate and timely billing for all shipments.
  • Generate and review reports, conduct daily audits, and document all customer interactions for follow-up.
  • Assist customers with account registration and usage of the company website.
  • Meet performance standards, including call quality, adherence to schedules, and productivity metrics.

    • Qualifications and Skills for the Customer Service Representative :

  • Experience in a fast-paced customer service role, preferably in retail, hospitality, or a call center setting.
  • Strong communication skills with the ability to handle customer inquiries professionally.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic typing skills.
  • Strong attention to detail, organizational skills, and ability to multitask.
  • Ability to prioritize tasks, work independently, and collaborate as part of a team.
  • Willingness to maintain a flexible schedule based on business needs.
  • Dependability and reliability in attendance and work performance.
  • Experience handling customer concerns and complaints in a professional manner.

    • Why Join Us?

    This is a great opportunity for individuals looking to grow in a customer service role with potential for long-term employment. If you have a strong work ethic, a customer-first mindset, and the ability to thrive in a fast-paced environment, we encourage you to apply today!

    About Us :

    Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we've grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.

    Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com .

    Salary : $18 - $19

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service Representative?

    Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Contemporary Staffing Inc

    IT Executive Assistant #37592
    Contemporary Staffing Inc
    Hired Organization Address Camden, NJ Temporary
    Job Title : IT Executive Assistant Job Overview : We are seeking a highly organized and proactive IT Executive Assistant...
    Financial Planning Analyst
    Contemporary Staffing Inc
    Hired Organization Address Fort Washington, PA Full Time
    Job Title : Financial Planning Analyst Job Overview : We are seeking a skilled Financial Planning Analyst to support fin...
    Payroll Specialist #37591
    Contemporary Staffing Inc
    Hired Organization Address Norristown, PA Full Time
    Job Title : Payroll Specialist Job Overview : We are seeking a detail-oriented Payroll Specialist to manage payroll proc...
    Customer Service Representative #37622
    Contemporary Staffing Inc
    Hired Organization Address Mount Holly, NJ Full Time
    Job Title : Customer Service Representative Job Overview : We are seeking a Customer Service Representative to join our ...
    View More Jobs at Contemporary Staffing Inc

    Not the job you're looking for? Here are some other Customer Service Representative jobs in the Mount Holly, NJ area that may be a better fit.

    CSR - Customer Service Representative

    ASM TRUCK SERVICE, Morrisville, PA

    Customer Service Representative

    Payroll Service Solutions, Southampton, PA

    View More Jobs

    AI Assistant is available now!

    Feel free to start your new journey!