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CUSTOMER SOLUTIONS REPRESENTATIVE

Contemporary Staffing Inc
PA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Job Title : Customer Solutions Representative

Job Overview :

We are seeking a detail-oriented and customer-focused Customer Solutions Representative to join our client's team in Wayne, PA. This temporary-to-hire position requires handling a high volume of inbound and outbound calls in a fast-paced environment. The ideal candidate has strong call center or customer service experience and basic proficiency in Microsoft Office, including Excel.

Compensation :

  • 20.00 per hour

Work Schedule :

  • Hybrid in Wayne, PA - In office three days per week and remote two days per week, including during training. The in-office days will never be Fridays, and the specific days will be confirmed at a later time. The office location is accessible via public transportation from Philadelphia and surrounding areas.
  • Monday to Friday, with availability required until 8 : 00 PM after training. Typically, one or two late shifts per week will be scheduled on a remote day. A set schedule will be provided after training.
  • Training Schedule :

  • Monday to Friday, 8 : 00 AM to 4 : 30 PM.
  • Key Responsibilities of the Customer Solutions Representative :

  • Manage a high volume of inbound and outbound calls, providing top-tier customer support.
  • Address customer inquiries and provide effective solutions in a professional manner.
  • Maintain detailed and accurate customer records using internal systems.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Qualifications and Skills for the Customer Solutions Representative :

  • Previous call center or strong customer service experience is required.
  • A bachelor's degree is preferred but not required with equivalent experience.
  • Basic proficiency in Excel and Microsoft Office Suite.
  • Strong communication and problem-solving skills with a customer-first approach.
  • Why Join Us?

    This is an excellent opportunity to gain valuable experience in a dynamic, customer-focused environment. If you are passionate about providing exceptional service and thrive in a fast-paced setting, we encourage you to apply!

    About Us :

    Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we've grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.

    Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com .

    Salary : $20

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