What are the responsibilities and job description for the Maitre D position at Contessa - Boston?
Major Food Group is hiring a talented and passionate Maitre D to join our team at Contessa!
Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.
RESPONSIBILITIES:
- Oversee dining room operation in a restaurant
- Customer relations and ensuring guests receive impeccable service at all times
- Greet customers and guide them to their tables
- Answer customer questions regarding food, drinks, and specials
- Help flow of traffic in and out of the restaurant.
- Engage guests, act as an ambassador of the restaurant in both personality and knowledge.
- Resolve customer complaints or disputes
- Manage waitstaff to ensure efficient and excellent service throughout a given seating
REQUIREMENTS:
- 3-4 years of experience in hotels and high volume and fine dining restaurants
- At least 2 years experience as Maitre D preferred
- Available schedules: Weekday evenings or Sat/Sun brunch
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs
BENEFITS:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- TransitChek Discount
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Salary : $24 - $32
