Account Executive - Healthcare

Through our offering of furniture, walls, and audio-visual solutions, Continua Interiors is on a mission to transform the way people work, learn and heal across the Midwest. Centered around our core values, Continua places great importance on fostering a supportive work environment that values the culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest.

OUR CORE VALUES: Strive To Be Great | Do Hard Things | Stronger Together | Own It

ACCOUNTABILITIES:

• Sell Continua’s Complete Product & Services Portfolio
• Prioritize Team Resources
• Maintain & Grow Existing & New Business Development
• Gross Profit

WHAT YOU'LL BE DOING:

• Create and manage strong relationships with healthcare and life science clients and maintain the highest standard of customer satisfaction.
• Create a cadence of communication to stay top of mind to assigned accounts/projects.
• Identify, develop, and grow consultative relationships with key contacts for assigned accounts.
• Track customer satisfaction in weekly department meeting.
• Attend and assist with Annual Business reviews for specified clients.
• Develop and maintain a market presence with key influencers in the healthcare and life science space through keeping up with market trends and regularly attending market-based events.
• For projects that require design, work with design team to provide product solutions and specifications for budget development. Lead team on final deliverable and present to client.
• For projects where a designer is not involved (ancillary projects), present and specify ancillary product solutions and create deliverables in Power Point, Scout etc.
• Track, analyze, and report results regarding sales activity and accurate monthly sales forecasts within assigned accounts.
• Assume responsibility for growing existing accounts.
• Identify gaps in product and service for assigned accounts.
• Find ways to increase gross profit for existing customers.
• Act as main point of contact for day-to-day business.
• Strategize with sales executive on how to create growth.
• Conduct weekly touchpoints with dormant and existing accounts.
• Monitor organizational changes or realignments that may affect future purchasing behavior or decision-making within assigned accounts.
• Understand the marketplace and market segments. Maintain an awareness of the company’s competitors within key existing accounts.
• Maintain a current working knowledge of developments in the contract furniture industry and related products, applications, and design concepts.
• Drive revenue growth by managing client accounts to achieve targeted gross profit margins, ensuring alignment with overall business objectives and maintaining a focus on delivering value to clients.

WHAT YOU SHOULD HAVE:

• Bachelor’s Degree in Design, Business, or a related field
• 3-5 years of healthcare sales experience
• 1-3 years of experience in account management, sales, design, or project management in commercial office furniture or a related industry.
• Proficiency in Microsoft Office Suite, and willingness to learn other systems and programs.
• Solid written and verbal communication skills.
• Ability to work effectively within a well-defined business process.
• Ability to manage multiple assignments and tasks, set priorities, allocate time, and adapt quickly to changing circumstances.
• A resilient mindset to navigate potential changes with tight turnaround times.
• Ability to be a resourceful problem solver: able to quickly clarify the nature of a challenge, evaluate alternatives and propose solutions.
• Skills in professional communication and a willingness to grow and invest in strong relationships with customers and team members.
• Willingness to attend networking events, out of state industry trainings, and customer events.
• Ability to travel to customer sites as needed.
• Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and /or move up to 30 pounds. This position may require travel between offices, jobsites, and/or client locations, which may involve extended periods of sitting or standing, lifting light luggage, and adapting to different time zones.

WHAT WE BRING TO THE TABLE:

• A State-of-the-Art Facility with plenty of free parking, incredible technology throughout, and a multitude of workspaces at your disposal
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
• Quarterly All Company Meetings
• Seasonal Onsite Flu Shot Clinic
• Community Service opportunities
• Company social hours
• Ability to use your talents and strengths to make a positive impact

COMPENSATION AND BENEFITS:

Compensation is comprised of a base salary plus commissions. On target earnings in this role ranges from $65,000 to $115,000. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's experience, skills, qualifications, and location, as well as internal equity and market considerations.

Benefits available in this position include:

• Medical, Dental, and Vision insurance
• Company paid Short Term and Long Term Disability insurance
• Critical Illness and Accident Insurance
• HSA, DCA and FSA options available
• Paid time off and holidays
• Paid Parental Leave
• 401k Match (50% of every 1% up to 4%)

Notice: The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their manager.

Notice: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Continua is a drug-free workplace.

Continua is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.