What are the responsibilities and job description for the Social Service Program Assistant position at Contra Costa County, CA?
Salary : $74,086.92 - $90,053.04 Annually
Location : Contra Costa County, CA
Job Type : Permanent Full-Time
Job Number : X0SA-2023A
Department : Employment & Human Services
Opening Date : 12 / 22 / 2023
Closing Date : Continuous
FLSA : Non-Exempt
Bargaining Unit : 25
The Position
Bargaining Unit : Local 1021 - Social Services Rank & File Unit
Contra Costa County is recruiting to fill multiple Social Service Program Assistant (SSPA) vacancies in the Employment and Human Services Department (EHSD).
Contra Costa County's Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.
We are looking for someone who is :
- Highly organized and detail-oriented
- Able to thrive in a customer-focused environment
- Adaptable to change and able to adjust priorities to serve the needs of the community
- Able to demonstrate empathy in difficult or complex circumstances
- Able to work effectively with various community stakeholders
What you will typically be responsible for :
A few reasons you might love this job :
A few challenges you might face in this job :
Competencies Required :
To read the complete job description, please visit the website, www.cccounty.us / hr. The eligible list established from this recruitment may remain in effect for six (6) months.
Minimum Qualifications
Licensed Required : Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process.
Education : Possession of a high school diploma or G.E.D. equivalency or a high school proficiency certification.
Experience : Six (6) months of full-time experience in a classification in a California County with the responsibility for public assistance eligibility determination.
Selection Process
1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
2. Online Multiple-Choice Test : Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. These may include but are not limited to : Critical Thinking, Mathematical Facility, Adaptability, Attention to Detail, Displaying Ownership, Self-Management and Writing. (Weighted 100%).
The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment.
3. Hiring Interview
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitment-specific questions, please contact Matthew Damm at For any technical issues, please contact the Government Jobs' applicant support team for assistance at 1 855-524-5627.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
To find more information on Benefits offered by Contra Costa County, please go to
The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for the Social Service Program Assistant position and to assist the HR staff in assessing each applicant's qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application or see resume."
Do you possess a valid driver license?
Do you possess a high school diploma, G.E.D. equivalency or high school proficiency certificate?
Do you posess more than 6 months of full-time experience in a California County classification equivalent to Eligibility Worker III in Contra Costa County with the responsibility for public assistance eligibility determination? For an example of qualifying duties, please visit
If you selected yes on the previous question, please identify the California County where you obtained this experience. If this doesn't apply, please indicate N / A in the text box below.
By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process, or released from future employment with Contra Costa County.
Required Question
Salary : $74,087 - $90,053
