What are the responsibilities and job description for the Customer Success Coordinator position at Contrast AI, Inc.?
About Contrast
Contrast is building the future of healthcare - where artificial intelligence, automation technology, and electronic healthcare records converge to revolutionize patient care, streamline processes, and create a lasting impact on the well-being of society. Our team believes the following qualities, combined with a relentless drive, will propel us towards our goal of building industry-changing solutions. If this resonates with you, we're eager to meet.
Passion for Healthcare
A deep-seated commitment to revolutionizing healthcare through technology, and an understanding of the unique challenges and nuances of the industry.
Technical Excellence
While specific skills vary by role, a foundational understanding of technology's potential in healthcare is crucial. We seek those who are eager to expand upon this knowledge.
Resilience & Adaptability
The startup journey is filled with highs and lows. We seek individuals who can navigate these fluctuations, adapt quickly, and remain undeterred by setbacks.
Collaborative Spirit
The belief that the best results arise from team efforts. Candidates should possess the ability to communicate effectively and work with diverse groups.
Ethical Integrity
Upholding the highest standards of ethical behavior and understanding the profound responsibility we have in the healthcare sector.
About the role
Are you a healthcare professional with a passion for improving processes and efficiency? As a Customer Success Coordinator, you will bridge the gap between healthcare expertise and technology. We are looking for a dedicated individual with a strong medical background, especially in medical documentation. You will collaborate closely with our fully in-person technology and development teams, gaining hands-on experience in EHR systems and automation tools. This is a unique opportunity to transition from a traditional healthcare role into a technology-focused position with ample room for professional growth. We are willing to provide training in specific technologies for the right candidate.
What You'll Do :
- Leverage your healthcare knowledge to create automations within our Electronic Health Records (EHR) system.
- Collaborate with our team to understand current processes and design solutions.
- Learn and develop RPA (Robotic Process Automation) solutions with support and training provided.
- Provide feedback and suggest improvements to enhance processes.
- Understand the workings of the ContrastAI Platform product and provide support to customers and partners.
Requirements :
Preferred Qualifications :
Compensation :
The base compensation range for the role is : $75,000-$100,000 based on leveling and desired cash / equity split. Philosophically, we lean towards generous equity grants so that our team truly gets to share in the impact they create.
Are you outside of the range? We encourage you to still apply : we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate.
Why Work at Contrast :
Join the Contrast team as a Customer Success Coordinator and leverage your expertise to make a lasting impact in the rapidly evolving world of AI and healthcare.
For more information about our company and culture, visit our website.
Salary : $75,000 - $100,000
