What are the responsibilities and job description for the Automation Solutions Inside Sales Role position at Control Associates, Inc.?
We are looking for a highly motivated and results-driven Sales Engineer to join our team at Control Associates, Inc.
The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
About the Role
The Sales Engineer will work closely with our Account Managers, Business Development Managers, and System Engineers to support clients by generating product and service proposals, processing customer orders, and effectively communicating with customers.
- Main responsibility is for the overall internal management of the customer account relationship for the sale of DeltaV Control Systems, MES, Asset Optimization, Machinery Health, RTUs, SCADA software, Systems & Services, and Process Automation Solutions to our customers.
- With support from the account management team, the Sales Engineer will review a customer's business requirements, technical specifications, and commercial terms, to engineer an accurate proposal for control systems and services.
- The Sales Engineer will review customer purchase orders as required for compliance to our quotation and communicate and resolve any discrepancies between the purchase order and the quotation with the customer as required.
- The Sales Engineer will learn, become proficient, and stay informed on all product and service offerings from our principal suppliers, including Emerson Process Management.
- The Sales Engineer is the primary inside contact (email, phone) for the account team, and will respond to all customer requests for quotations and information.
- The Sales Engineer will prepare quotations, offer trouble shooting guidance as required, offer solutions, and quotation follow up.
- The Sales Engineer will also assist in Business Development manager in client research & reviewing outreach analytics.
- It is essential for our Sales Engineers to build optimal working relationships with our account managers and systems engineers, this role requires our Sales Engineers to be present in the Allendale, NJ office to develop those relationships.
- The Sales Engineer will partner directly with individual customers to deliver sales successes.
