What are the responsibilities and job description for the Customer Service Representative (OFFICE EXPERIENCE REQUIRED) position at Control Source Inc.?
If you are a highly motivated problem-solver looking for a great opportunity at an innovative company, join our Customer Service Team at Control Source. We are growing again! We are seeking a full time, dependable Executive Assistant / Customer Service team member with an outgoing yet professional demeanor that inspires customer confidence. You must possess a strong commitment to exceptional customer service as well as superb communication and time management skills.
Job Requirement:
- Strong oral and written communication skills required
- Proficiency in Microsoft Word, Excel and Outlook required
- Excellent organizational skills with heavy attention to detail required
- Outgoing and energetic attitude
- Must exhibit professional behavior to inspire customer and colleague confidence
- PREVIOUS OFFICE EXPERIENCE REQUIRED, Customer Service Experience a PLUS
Team Environment:
- Working alone and with a team
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Job Duties:
- Assist management with customer service and logistics for large house accounts
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Communication method(s) used:
- Phone
Work environment:
- Office
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Health insurance
- Paid time off
Experience:
- Previous Office: 2 years (Required)
- Customer Service: 2 years (Required)
Ability to Relocate:
- Gastonia, NC: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19